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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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September 29, 2021

Excellent customer service and follow up. The swigged tech was very responsive and listened intently to the situation with my car. More

by jeanlstockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget his name
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing Kia of Round Rock for your automotive needs and we look forward to seeing you again soon.

September 29, 2021

The dealership hasn’t failed a visit yet I have had. They are very helpful and always take great car of my car when I visit. More

by MSG_TDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gagan
September 28, 2021

Have bought three or four cars from here. Will continue.very satisfied with its service department. More

by RHDZ54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing Kia of Round Rock for your automotive needs and we look forward to seeing you again soon.

September 27, 2021

Drop off was convenient and service was completed timely. Thanks for smooth service visit for my Kia Soul More

by Cindy Steel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gagan Kondal
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing Kia of Round Rock for your automotive needs and we look forward to seeing you again soon.

September 25, 2021

When I walk in they are very courteous. They are thorough and they get the job done quickly. As a customer I would prefer they take a slower time to get my car fixed. Rushed jobs are not always efficient. Al More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/maintenance car care.
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 25, 2021

I would give zero stars if it was an option! I had my car towed to the dealership 5 days ago to get the oil Censer fixed and today I go to pick it up cuz they say they fixed it but low and behold I’m not eve More

by Random
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayat Ghani, Matthew Fought, James Seale, Chrystal Graven, Kelly Cameron, Ben Desjardin, Rob Gonzales, Steven Atkinson
Sep 25, 2021 -

Random responded

This place is a joke

September 25, 2021

Excellent Service for my first visit at this Round Rock dealership and the service advisor very patience More

by quesham10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Armendariz
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 24, 2021

Kia reps always take great care of me and my family. I would highly recommend Kia! More

by Rickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal Graven, Kelly Cameron, Rob Gonzales
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 24, 2021

Customer service at this location is extremely exceptional. They cater to their customers with a smile on their face which is always welcoming.This is why I recommend this location to all my frien More

by Waldenfran5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim or Ted
Sep 27, 2021 -

Kia of Round Rock responded

Hi, thank you so much for the kind words! Our team at Kia of Round Rock is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

September 23, 2021

I made an appointment for an oil change. The car was serviced in amount of time the service technician stated, the waiting area was comfortable. More

by BREK6319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 27, 2021 -

Kia of Round Rock responded

Hello, our team at Kia of Round Rock is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

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