Kia of Round Rock - Service Center

Anthony was absolutely amazing. He kept me updated during the process for the most part. He was very kind and understanding when it came to my frustrations. However, Christian in the parts department - was v the process for the most part. He was very kind and understanding when it came to my frustrations. However, Christian in the parts department - was very unprofessional and rude. Please consider re-training him. More

They were fast and efficient. The wait was not to long. What the did and found was explained. What the did and found was explained. More

When I arrived, the service person was available to help me with what I needed me with what I needed More

Erik was very helpful and cooperative. He briefed me on the details of the servicing done and also accommodated my request outside of servicing work the details of the servicing done and also accommodated my request outside of servicing work More

The service was quick and easy. Everyone that I encountered with were so friendly and helpful. encountered with were so friendly and helpful. More

I've taken my 2017 Kia Sorento to this dealer since I bought it. They've always been ready when I arrived for my appointment. Jamie is a delight to work with. She just takes care of everything and makes bought it. They've always been ready when I arrived for my appointment. Jamie is a delight to work with. She just takes care of everything and makes it happen as promised More

Sean is very professional and is very good at taking care of all our needs and communicates very well. of all our needs and communicates very well. More

My service tech was really informative. The shop was overbooked. It took a little longer than expected but the waiting area was accomodating; as much as possible. overbooked. It took a little longer than expected but the waiting area was accomodating; as much as possible. More

Jaime is always wonderful too work with. Very accommodating and professional. Never disappointed! She is the best. accommodating and professional. Never disappointed! She is the best. More

Service is good. Sean Knox who was in charged my car, he is very nice and kind. But expensive. is very nice and kind. But expensive. More