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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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October 11, 2021

Staff was very friendly and efficient. Worked fast and updated me on everything! 10/10 More

by letticiavalderrama_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal Graven
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock was thrilled to hear it. We look forward to seeing you again soon.

October 11, 2021

Great customer service from Jaimie Mace. Thanks for explaining what was being done and the price. More

by WADETHERESA2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Carlson
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Jamie & our team at Kia of Round Rock were thrilled to hear it. We look forward to seeing you again soon.

October 11, 2021

Every time I come for an oil change it takes me 2 hours to get out, with an appointment. xxx. Quit double booking everyone, quit with the greetings of "we're really backed up today"...you're always backed More

by RUTHIE.EST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Holliday
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Seale, Brandon Carlson
Oct 12, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent visit. Please reach out to me at your earliest convenience at jerryholliday@lithia.com. Thanks so much and I look forward to speaking with you soon. Jerry Holliday – General Sales Manager

October 11, 2021

Staff greeted me very quickly and were very courteous and professional during my time there. More

by CARAUJO3119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock was thrilled to hear it. We look forward to seeing you again soon.

October 11, 2021

Awesome team members and service. I take my vehicle there because of that. Great service. More

by GRANDSONS035154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock was thrilled to hear it. We look forward to seeing you again soon.

October 11, 2021

After check in and word that diagnostics would be 10 to 12 days, I was totally disheartened. Having to get my Sportage fixed, I left it for the time. It was only two days before I received a call that it h More

by Stoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Graves...Maintenance.
Oct 11, 2021 -

Stoney responded

Great job!!! Anthony was a great maintenance service help!!

October 09, 2021

Excellenc care and service of my Kia Sorento and care to make sure I was comfortable as I waited. This dealer is number one in my books. More

by MARTIN.WILLIAM904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 13, 2021 -

Kia of Round Rock responded

Hello, thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 09, 2021

Jamie was very helpful and informative and treated me like a v.i.p. every time More

by RIBR
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayat Ghani
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks for choosing Kia of Round Rock and we look forward to seeing you again soon.

October 09, 2021

I have owned my Optima for 2 years and have had nothing but positive experiences with this dealership. More

by Coop1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks for choosing Kia of Round Rock and we look forward to seeing you again soon.

October 09, 2021

Sean was so informative and very helpful. He got my car in quicker than expected and always kept me up to date in a timely manner. More

by VICTORIA.HEEBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 12, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks for choosing Kia of Round Rock and we look forward to seeing you again soon.

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