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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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October 19, 2021

Had a good service visit here today. Jamie Mace was my service advisor. She had a wonderful attitude and was very professional. Kept me updated on their progress with my car. More

by LJT1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace, service department
Oct 31, 2021 -

Kia of Round Rock responded

Hello, thank you for the five stars. Our team at Kia of Round Rock works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

October 19, 2021

Excellent service but the wait was a bit longer than normal.. Everything else was fine. More

by CEH0350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Oct 31, 2021 -

Kia of Round Rock responded

Hello, thank you for the five stars. Our team at Kia of Round Rock works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

October 19, 2021

Got done quicker then I thought doing all that they had to do. I’ll be doing my business there More

by Chris dyno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Kia of Round Rock responded

Hello, thank you for the five stars. Our team at Kia of Round Rock works hard to provide every customer with an extraordinary experience. We look forward to seeing you again soon!

October 18, 2021

Service was great! No complaints! They were fast, reliable, and knowledgeable about my car. Thanks! More

by ANDREA.BUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 30, 2021 -

Kia of Round Rock responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 15, 2021

Jamie Mace always greets me with a smile and takes good care of me. She is knowledgeable and kind More

by simpsonc98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Oct 26, 2021 -

Kia of Round Rock responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

It’s always been wonderful working with Round Rock Kia always excellent service and wonderful service people More

by PTBRIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 13, 2021 -

Kia of Round Rock responded

Hello, thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

Service is good. I get my car when promised and that's a big plus. I have a tight schedule and it's good to know when my car is ready. I also appreciate the lobby coffee. More

by awcharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 14, 2021 -

Kia of Round Rock responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

from my service advisor Sean Knox , I received excellent from my service advisor Sean Knox , I received excellent customer service, I was updated about what was happening while my vehicle was being serviced More

by melodiane63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox
Oct 14, 2021 -

Kia of Round Rock responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

As usual, it was flawless! 2:00 scheduled appointment for routine maintenance and state inspection. Arrived at 1:50 and was told it may take over 2 hours because it was very busy. I was offered a ride home b More

by MCEWEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Armendariz
Oct 13, 2021 -

Kia of Round Rock responded

Hello, thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

Very helpful and was ready that afternoon needed to order recall part for last recall More

by MACAFEEWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Graves
Oct 13, 2021 -

Kia of Round Rock responded

Hello, thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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