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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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November 16, 2021

Me encanta Kia todo el personal muy amable y te atienden muy amablemente grasias ki More

by JCARCAMO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Kia of Round Rock responded

¡gracias por las palabras amables! Nuestro equipo de Kia of Round Rock está feliz de escucharlos. ¡Nos vemos pronto!

November 16, 2021

We are Hertz at the Airport and drive our vehicles to be serviced all the way to Round Rock because we have a great service provider, Jamie Mace, who keeps up with our vehicles and sends us our costs to pre More

by PATRICIA.YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace, Service
Nov 16, 2021 -

Kia of Round Rock responded

Hi Patricia, thank you so much for the kind words! Jamie & our entire team were delighted to hear them. Thanks for choosing us for tyour automotive needs, and we hope to see you again soon.

November 16, 2021

Jamie is the best , always good customer service.Very Jamie is the best , always good customer service. Very friendly always listen to the customer.. More

by ALEXANDER.BEDOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie , Brandon Carlson
Nov 16, 2021 -

Kia of Round Rock responded

Thanks for the kind words, Alexander! We hope to see you again soon at Kia of Round Rock!

November 16, 2021

Service was prompt and the service man kept me informed on the progress of my car More

by Rabucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Knox
Nov 16, 2021 -

Kia of Round Rock responded

Hello, thanks for the positive feedback. We hope to see you again soon at Kia of Round Rock!

November 15, 2021

Wonderful placeWonderful peopleA great place to go to Wonderful place Wonderful people A great place to go to for car purchase and service More

by IVAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 16, 2021 -

Kia of Round Rock responded

Thanks for the kind words and five stars! We hope to see you again soon at Kia of Round Rock!

November 15, 2021

Service & reps, fast & efficient. But your phone system Service & reps, fast & efficient. But your phone system sucks, multiple dumps, never got call backs 😡👎🏼 More

by SPAMALOTBX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apart from service, employees seemed to wander aimlessly.
Nov 16, 2021 -

Kia of Round Rock responded

Hello, thanks for taking the time to provide our team at Kia of Round Rock with such valuable feedback. I assure you that we will address the phone issues, and we appreciate you bringing it to our attention. Hope to see you again soon at Kia of Round Rock!

November 14, 2021

The service is excellent, employees are always respectful.Wait time is decent. I will recommend Kia of round rock to my family and friends. More

by Waldenfran5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Graves
Nov 15, 2021 -

Kia of Round Rock responded

Hello, Thanks for the five stars. Anthony & the entire team a Kia of Round Rock aims to provide customers with a five-star experience and we're happy to hear that we met the mark. We look forward to serving you again soon!

November 14, 2021

Check engine light was on, easy to make appointment, covered under warranty, y'all added a car wash. Good experience. More

by MARIE616
Recommend Dealer
Yes
Employees Worked With
Service
Nov 15, 2021 -

Kia of Round Rock responded

Hi Marie, we appreciate you taking the time to leave us a great review! Our service department was thrilled to hear your feedback. We look forward to serving you again soon at Kia of Round Rock.

November 14, 2021

Round Rock Kia is awesome. Their customer service is top notch. They always take care of me in a timely manner, even when I arrive earlier than my scheduled appointment. Also, being close to home is very he More

by COUNTRYROSES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayat Ghani, Matthew Fought, Chrystal Graven, Kelly Cameron, Ben Desjardin, Steven Atkinson, Brandon Carlson
Nov 15, 2021 -

Kia of Round Rock responded

Hello, thank you so much for taking the time to leave us a five-star review! The entire team at Kia of Round Rock was thrilled to hear your kind words. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon.

November 12, 2021

Good service and communication very well done I liked it a lot it was good More

by bzjm2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Kia of Round Rock responded

Hello, thank you for taking the time to leave us a review. Our team at Kia of Round Rock values the feedback. We look forward to serving you again!

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