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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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November 23, 2021

I have been going to this dealership for six years and I have always received excellent service on my car. Service advisor Jaime has been very good at getting me in and out in a timely manner. More

by jlf78664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Mace
Nov 30, 2021 -

Kia of Round Rock responded

Thank you for the five stars! Our team at Kia of Round Rock was delighted to hear your kind words. We hope to see you again soon!

November 23, 2021

Always get good serive and explanations of what is wrong or needs to be fixed. That's why this si my 5th KIA and I look forward to the next one. More

by SFRONTIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Scott
Dec 03, 2021 -

Kia of Round Rock responded

Thanks for the kind words and continued patronage! We look forward to continuing to serve you at Kia of Round Rock!

November 22, 2021

Dealership was clean and nice to work while waiting for my vehicle. My advisor was amazing, thank you!! More

by Lexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any of these employees.
Nov 22, 2021 -

Kia of Round Rock responded

Thank you for the positive feedback! We look forward to seeing you again at Kia of Round Rock.

November 21, 2021

Jamie & Eli hit the bull's eye AGAIN. Absolutely love this dealer. Will continue to go there. More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service & Eli at drop off
Nov 22, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback! We hope to see you again soon at Kia of Round Rock!

November 21, 2021

Excellent service, clean waiting room. Associates are very kind. Genuine parts. Job performance in good time. Thanks to mu service adviser Erik Jergensen. More

by carlos_hcano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Jergensen
Nov 22, 2021 -

Kia of Round Rock responded

Thank you for the kind words! Erik & the team at Kia of Round Rock were thrilled to hear them. We hope to see you at Kia of Round Rock again!

November 20, 2021

My car has died twice now randomly within a year if purchasing brand new but the dealership has been amazing every time of running necessary test to try and figure out the issue. Nothing was found thou More

by AISLINN_SWEENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Knox
Nov 22, 2021 -

Kia of Round Rock responded

Thanks for the five stars! We hope to see you again soon at Kia of Round Rock.

November 20, 2021

Everything was absolutely amazing and the staff was even better! I am extremely satisfied with my experience there. More

by LINDSEYKETELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Jesus
Nov 22, 2021 -

Kia of Round Rock responded

Hello, thanks so much for the kind words! We're happy that you're happy! We look forward to seeing you again soon at Kia of Round Rock.

November 19, 2021

The problem I have should have been taken care of a year ago. Now it seems like it will be done More

by fjlingner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Fought, Brandon Carlson
Nov 22, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback! We hope to see you again soon at Kia of Round Rock!

November 17, 2021

Very accommodating.Work was done on time and Very accommodating. Work was done on time and correctly. Service Advisor Anthony Graves was great. More

by Myra.stoddard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Graves
Nov 30, 2021 -

Kia of Round Rock responded

Thank you for the five stars! Our team at Kia of Round Rock was delighted to hear your kind words. We hope to see you again soon!

November 17, 2021

I take my Kia Soul for service at Round Rock Kia and always have a great experience. Staff is friendly and provide great Service. This time around I had Erik who promptly assisted me, got my car in qu More

by JAVILARA828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Jorgensen
Dec 03, 2021 -

Kia of Round Rock responded

Thanks for choosing Kia of Round Rock. We appreciate you taking the time to provide us with a positive review. We hope to see you again soon!

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