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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews
Call Service Center (737) 270-8457

640 Reviews of Kia of Round Rock - Service Center

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December 06, 2021

They did a great job. So happy to have my car back in the road More

by ng0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 09, 2021 -

Kia of Round Rock responded

Hello, the team at Kia of Round Rock is thrilled to assist you in getting safely back on the road. Please don't hesitate to contact us if we can be of assistance in the future!

December 06, 2021

Even though you have an appointment, you still have to wait 2 hours for an oil change. This happens every single time not just my last appointment. More

by CYNTHIAG1158
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jamie Mace
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Dec 09, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to speak with you about your last visit in detail. Please reach out to me at your earliest convenience at zacharybrown1@lithia.com. Thanks so much and I look forward to speaking with you soon. Zac Brown – Service Manager

December 06, 2021

I came in without an appointment and still got awesome service. Amazing coffee in service More

by DEVINWULF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cameron
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Dec 09, 2021 -

Kia of Round Rock responded

Thanks for the five stars, Devin! We look forward to serving you again soon at Kia of Round Rock!

December 05, 2021

Great service !my sales rep was Patient and kind to me and my husband. Good job More

by allisonkimberly71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Frazier
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Dec 05, 2021 -

allisonkimberly71 responded

Good

Dec 05, 2021 -

allisonkimberly71 responded

Awesome

Dec 05, 2021 -

allisonkimberly71 responded

Great

December 03, 2021

Dealership was very professional courtesy and well businesslike I would recommend this dealership to all my friends are relevant to More

by lafejacksn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Carlson
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Dec 06, 2021 -

Kia of Round Rock responded

Thank you for taking the time to leave us a review. We appreciate your continued patronage at Kia of Round Rock and look forward to seeing you again soon.

December 03, 2021

Very professional and polite. Worth your time to go visit this place and see it for yourself More

by Geomark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, service dept
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Dec 03, 2021 -

Kia of Round Rock responded

Thanks for the five stars! We appreciate you taking the time to leave us a review and look forward to seeing you again soon at Kia of Round Rock.

December 02, 2021

Amazing service! Very friendly people that work there. I always love going to this place to do any car work. More

by DACRAZYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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Dec 06, 2021 -

Kia of Round Rock responded

Hello, thank you for the positive feedback! We are excited to hear your last visit was a five-star experience. We look forward to seeing you again soon at Kia of Round Rock.

December 02, 2021

Only problem I had was they do not take checks and I do not have credit cards. More

by ADRIANNARENEEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Dec 06, 2021 -

Kia of Round Rock responded

Thanks for the five stars! We look forward to seeing you again soon at Kia of Round Rock!

December 01, 2021

Great experience. Everything complete in a timely manner. Set up for work and everything. Comfortable waiting area. More

by krystallegilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
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Dec 03, 2021 -

Kia of Round Rock responded

Thanks for the kind words. We hope to see you again at Kia of Round Rock.

November 30, 2021

A vary friendly atmosphere.. The dealership is a nice size, clean, very spacious waiting room with WiFi, tv.. I was personally there for mechanic work which was done Swift and quick...awesome place More

by rkarichko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Graves
Report | Print
Nov 30, 2021 -

Kia of Round Rock responded

Thank you for the kind words! Our team at Kia of Round Rock is happy to hear them. We look forward to seeing you again soon!

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