Kia of Round Rock - Service Center

My experience was great. Very informative, no wait time at all. And got out pretty quickly. at all. And got out pretty quickly. More

Worst service ever! Dishonest and untrustworthy! Terrible customer service! Would return the car if I could! customer service! Would return the car if I could! More

Always good experience with the service deptartment and staff in person and on call backs. It would be nice if they could help out of town customers with a loaner vehicle while in for repair. staff in person and on call backs. It would be nice if they could help out of town customers with a loaner vehicle while in for repair. More

Hoping to get my car back sooner. I dropped it off on a Tuesday morning although my appointment was in the afternoon however I did Get it back until Monday. And I was needing to go out of town to visit my Tuesday morning although my appointment was in the afternoon however I did Get it back until Monday. And I was needing to go out of town to visit my mother who was I’ll. More

Service was fast, convenient and friendly. Erik made the experience very easy by taking care of my needs, and being detail oriented. This visit was a vast improvement over past ones……Thanks! experience very easy by taking care of my needs, and being detail oriented. This visit was a vast improvement over past ones……Thanks! More

Service writer was knowledgeable and courteous. The customer waiting area was clean and well stocked with complementary bottled water and various coffee drinks. All in all, as good an experience as on customer waiting area was clean and well stocked with complementary bottled water and various coffee drinks. All in all, as good an experience as one could reasonably expect! Highly recommend! More

Very nice and helpful gentleman at counter. Explained everything clearly and getting new key was effortless everything clearly and getting new key was effortless More

Excellent service! Mechanics and service personnel are the best! They are No. 1 in my book. the best! They are No. 1 in my book. More

Process to get this product improvement recognized by Kia took a year, but once I took the car to Kia or round rock, the process was smooth. Service and communication were great. took a year, but once I took the car to Kia or round rock, the process was smooth. Service and communication were great. More

Very pleasant atmosphere in round rock all the employees are very helpful thank you so much for the service thank you so much Jamie I really appreciate your help happy holidays are very helpful thank you so much for the service thank you so much Jamie I really appreciate your help happy holidays More