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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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December 18, 2021

No problems getting scheduled for maintenance...appointment was on time and work completed in a timely manner...I've bought three Kia's total , two from the Round Rock dealership...no More

by dshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought
Dec 22, 2021 -

Kia of Round Rock responded

Thank you for the positive feedback and your continued patronage! We aim to ensure every client is satisfied. Thanks for choosing Kia of Round Rock and we hope to see you again soon!

December 18, 2021

Was awesome, I was attended very fast and in a friendly manner, I was also offered a lift in case I needed to go somewhere else I think that's above and beyond. More

by SARITO15SOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayat Ghani, Matthew Fought, Chrystal Graven, Kelly Cameron, Ben Desjardin, Steven Atkinson
Dec 22, 2021 -

Kia of Round Rock responded

Thank you so much for the glowing recommendation! Our entire team at Kia of Round Rock goes above and beyond to ensure that our clients are satisfied with every visit. We look forward to seeing you again soon!

December 18, 2021

Great job explained everything they were doing from start to finish . Had a nail in my tire that I was unaware of and to took care of it More

by dang13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 21, 2021 -

Kia of Round Rock responded

The team at Kia of Round Rock is always happy to ensure our customers are back on the road safely! Please reach out to us if we can be of any assistance in the future. Safe travels!

December 17, 2021

Scott was great. Showed real customer service and kept us informed. Knowledgeable and very professional. More

by JBERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service
Dec 22, 2021 -

Kia of Round Rock responded

Thanks for recognizing Scott's incredible talents! He is an asset to our team at Kia of Round Rock, and was thrilled to hear your feedback. Thanks for choosing us for your automotive needs. We look forward to seeing you again soon.

December 17, 2021

Great service! Very timely and the facility was clean. Recieved my car with no issues. More

by CAROLSPENCE2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayat Ghani, Matthew Fought, Chrystal Graven, Kelly Cameron, Ben Desjardin, Steven Atkinson
Dec 22, 2021 -

Kia of Round Rock responded

Hi Carol, thanks for letting us know your service at Kia of Round Rock was great at your last visit! We look forward to seeing you again soon.

December 17, 2021

I very happy with the over services and work performance on my KIA 2015 at your Round Rock area... More

by BARRYWA479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Dec 22, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback. Our team at Kia of Round Rock strives to provide five-star service for every client at every visit. If there's anything we can do to earn the additional star on future visits, feel free to reach out to us. Safe Travels!

December 16, 2021

When I took my car to get serviced. The service was quality and I got my car back in a timely manner. More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought
Dec 22, 2021 -

Kia of Round Rock responded

We're thrilled to hear that your last visit included quality service done to your car! Thanks for trusting Kia of Round Rock with your automotive needs.

December 16, 2021

Erik was helpful and communicative. East pick up and the sunbit option was helpful. My only recommendation would be to have a better overview of work being done /synapses of service needs. As well as a “the More

by AMBER29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik J
Dec 22, 2021 -

Kia of Round Rock responded

Thanks for providing our team at Kia of Round Rock with such valuable feedback. We will definitely address this internally. Thanks for choosing us for your automotive needs and we look forward to seeing you again soon!

December 15, 2021

The service department is great and has always made me feel like my business is appreciated. Sean and Eric make a great team. More

by NMDEANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Eric (Service Department)
Dec 22, 2021 -

Kia of Round Rock responded

Sean and Eric are the dream team! We're thrilled to hear your kind words and look forward to seeing you again soon at Kia of Round Rock.

December 15, 2021

Very nice people at this dealership. Miss my service advisor. Also miss snacks while waiting. More

by Latresiaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Atkinson
Dec 22, 2021 -

Kia of Round Rock responded

Thanks for the valuable feedback. We apologize this visit wasn't up to our five-star experience you've become accustomed to, and will do our best to ensure future visits are. Thanks for choosing Kia of Round Rock.

Dec 22, 2021 -

Latresiaj responded

My apologies they get 5 on all.

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