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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews
Call Service Center (737) 270-8457

640 Reviews of Kia of Round Rock - Service Center

Sort by
January 02, 2022

It was quick and the staff was friendly. We were out pretty quickly as well which is great with kids in tow More

by GMTOWNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
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Jan 10, 2022 -

Kia of Round Rock responded

Thank you so much for taking the team to leave us a five-star review! We look forward to seeing you again soon at Kia of Round Rock.

December 31, 2021

The service advisors and manager at Kia Round Rock have been pleasant, helpful, and knowledgeable. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought, Ben Desjardin
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Jan 04, 2022 -

Kia of Round Rock responded

Thank you for the kind words! Ben, Matt and the Service team were thrilled to hear them. We look forward to seeing you again soon at Kia of Round Rock!

December 31, 2021

On point and every one is friendly gave me plenty to reminders and it was great thanks More

by M4SAENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Kia of Round Rock responded

Thanks for the positive feedback! We look forward to serving you again soon at Kia of Round Rock!

December 30, 2021

Able to get car in and fixed. Kept me informed as to what was going on with it. More

by PREYNOLDS9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Atkinson
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Dec 30, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback! Our team at Kia of Round Rock works tirelessly to ensure our clients have a five star experience. If there's anything we can do to earn that fifth star, feel free to reach out. We look forward to seeing you again soon.

December 29, 2021

I had a Great experience. Staff was very informative and helpful. Will definitely return for future services. More

by CRAZI2OFTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime with service dept
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Dec 30, 2021 -

Kia of Round Rock responded

Thank you for the positive feedback! We're happy to hear you were met with informative & helpful team members during your last visit to Kia of Round Rock. We hope to see you again soon!

December 28, 2021

I had a wonderful experience. The staff is amazing. And I had an amazing service from Anthony. More

by Anews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony graves
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Dec 29, 2021 -

Kia of Round Rock responded

Thanks for the kind words. Our entire team at Kia of Round Rock works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

December 24, 2021

Staff was very friendly.. made sure I had a way to get home and back. Serviced by car in a timely manner and did a great job. More

by caraujo3119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 28, 2021 -

Kia of Round Rock responded

Thanks for the five star review! We appreciate your patronage at Kia of Round Rock and look forward to seeing you again soon.

December 24, 2021

Efficient, professional, friendly, customer oriented. Jamie Mace especially. She is awesome. Lyft ride was good. Thank you. More

by Aireznikov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Report | Print
Dec 28, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback! The team at Kia of Round Rock thinks Jamie is awesome, too! We're always here to assist you, so feel free to reach out whenever we can help! Hope to see you again soon!

December 23, 2021

I had nails in both rear tires and they were able to fit me in without an appointment and get my car back to me by the end of the day. The mechanic even told me to hold off on getting an alignment to save m More

by MATTHEW MCMILLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Jorgensen
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Dec 28, 2021 -

Kia of Round Rock responded

Hi Matthew, thanks for the five stars and kind words! We're happy we were able to assist you and get you back on the road safely. Hope to see you again soon at Kia of Round Rock!

December 21, 2021

Not transparent on the process, left my car there for three weeks without a feedback or a diagnosis More

by mohmmedx10
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
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Dec 22, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to speak with you about your last visit in detail. Please reach out to me at your earliest convenience at zacharybrown1@lithia.com. Thanks so much and I look forward to speaking with you soon. Zac Brown – Service Manager

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