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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews
Call Service Center (737) 270-8457

640 Reviews of Kia of Round Rock - Service Center

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January 21, 2022

I went to this dealer for a recall repair service. They took care of my vehicle and provided a great service. They even got a Lyft service, so I could get to my work place after dropping off the car. The More

by SUNNYCHO314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought (Originally assigned advisor Gagan Kondal)ght
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Hello, thanks so much for providing such detailed feedback regarding your latest visit to Kia of Round Rock. We appreciate your kind words and look forward to serving you again soon!

January 20, 2022

I have always had a good experience at this dealership. Everyone here has always been very professional. More

by GARZA68LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Hi Linda, thanks for the positive feedback! We look forward to seeing you again soon.

January 19, 2022

Once again, Round Rock Kia hit a bull's eye. Their team is beyond courteous & knowledgeable. I trust them with my Niro 100%. More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Jamie & Zach 🙂
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Jan 31, 2022 -

Kia of Round Rock responded

Hi Shelly, thanks so much for letting us know that Jamie and Zach hit the mark during your last visit! We hope to see you again soon!

January 19, 2022

I have been dealing with Kia for quite a few years now my newest is my Kia soul unfortunately had a problem with the transmission but fixed beautifully everybody was very obliging and very kind and very prof More

by Texasll
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service
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Jan 31, 2022 -

Kia of Round Rock responded

Hello, thanks for your continued patronage! We appreciate you trusting us with your vehicle needs and look forward to seeing you again soon.

January 18, 2022

Extremely happy with Kia of Round Rock.Matt Fought very professional.Very happy with both of my Kia’s More

by Mmonsisvais1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Thank you for recognizing Matt with your positive words! He is an asset to our team at Kia of Round Rock. Hope to see you again soon.

January 18, 2022

Jaime was very helpful with my service request and also was very upfront about the wait time. The service experience was overall very pleasant. More

by brianjlopez31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Thanks for the positive feedback, Brian! We look forward to seeing you again soon.

January 17, 2022

The service here is always top notch. Quick and efficient. I got my questions answered and left satisfied with my care. More

by TheNeonSoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought, Kelly Cameron, Ben Desjardin
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Thanks so much for the kind review! We appreciate your patronage and look forward to seeing you again soon at Kia of Round Rock.

January 15, 2022

Erick was very nice and kep me in the loop of what was going on with my vehicle More

by Grazeful21toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Thank you! We are so pleased to hear that Erick was able to assist.

January 15, 2022

Clarence King is an excellent salesman! Expertise, Kindness, and helpfulness. Will work with you from beginning to end! More

by babygirlk98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Kia of Round Rock responded

Thanks for the awesome feedback about Clarence! We appreciate it!

January 11, 2022

Never had a problem with the service here. Always keeping you informed and on time . Everyone polite! More

by WLS140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance
Report | Print
Jan 12, 2022 -

Kia of Round Rock responded

Thanks. for the kind words, we hope to see you again soon at Kia of Round Rock!

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