Kia of Round Rock - Service Center

Service manager was excellent. The waiting room was comfortable. I expected a car wash given the quality of the dealership and price of car. That’s the only reason I gave a 4. comfortable. I expected a car wash given the quality of the dealership and price of car. That’s the only reason I gave a 4. More

I have never experienced any thing but excellent service and exceptional personal treatment from KIA Round Rock. I have and will continue to recommend this dealership and the KIA product. There is nothing and exceptional personal treatment from KIA Round Rock. I have and will continue to recommend this dealership and the KIA product. There is nothing better than excellence! More

great service scott made everything go very smoothly n quickly would definitely recommend to anyone quickly would definitely recommend to anyone More

It is not the same dealership under Lithia. You can see it as soon as you walk in through the door or even when you try to schedule an oil change. I have been coming to this dealership for about 8 years bu it as soon as you walk in through the door or even when you try to schedule an oil change. I have been coming to this dealership for about 8 years but on this last visit I realized it was being run by different people. I will be looking for a new place to take my vehicle. More

Anthony graves did a phenomenal job as did the technician very satisfied with my visit very satisfied with my visit More

Great tech who explained everything in details the service was fast and the car was cleaned once returned to owner service was fast and the car was cleaned once returned to owner More

Automotive service is awesome customer service was great. They paid attention to detail of everything that I had asked them so I am so grateful to have some caring people work on my vehicle. They paid attention to detail of everything that I had asked them so I am so grateful to have some caring people work on my vehicle. More

Efficient and checked all items on my list!Helpful in Efficient and checked all items on my list! Helpful in responding to my additional concerns! Efficient and checked all items on my list! Helpful in responding to my additional concerns! More

Service department unable to communicate at all. Very poor customer service. Was told two days then 5-7 days. The day I was.suppspe to pick up no one called to tell me my car wasn't ready. I found out by poor customer service. Was told two days then 5-7 days. The day I was.suppspe to pick up no one called to tell me my car wasn't ready. I found out by calling at the end of the day. More

They were fast and very knowledgeable. The service advisor provided outstanding service. Very positive visit. advisor provided outstanding service. Very positive visit. More