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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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May 18, 2022

On time on promis, got a ride to have breakfast while we were waiting. Good job to Matthew. We appreciate your service. More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, Matthew
May 18, 2022 -

Kia of Round Rock responded

Hi Mohammad, Thank you for the review! We will let Matthew know about your kind words! It was a pleasure to work with you and we look forward to seeing you again here at Kia of Round Rock!

May 17, 2022

I love Kia of round rock because Kia of round rock provides superb service to all of their customers. More

by deroco321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Knox, Hayat Ghani, Matthew Fought, Kelly Cameron, Ben Desjardin, Brandon Carlson
May 18, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are happy we could earn your business and provide you with a superb experience! We look forward to working with you again here at Kia of Round Rock!

May 16, 2022

Excellent service. The service advisor Edgar Martiarena handle of my problem immediately. He kept me well informed throughout the processing of the issue. More

by ljlong1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martiarena
May 17, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! It was a pleasure to work with you and we will let Edgar know about your kind words. We look forward to seeing you again here at Kia of Round Rock!

May 13, 2022

Went well above and beyond with their customer service. Highly recommend to all who need service on their vehicle!! More

by S.Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
May 13, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are thrilled we could provide you with a great experience! We look forward to seeing you again here at Kia of Round Rock.

May 11, 2022

Excellent service, helpful and professional staff. I only bring my Kia to them for service and have always been more than pleased with their service. More

by wellss soul owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
May 12, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are thrilled we could provide you with excellent service! We look forward to seeing you again here at Kia of Round Rock!

May 06, 2022

My experience was just fantastic, the people in the service department were just great, they answered all my questions, explained the how the recall on the parts for my car would work. Setting up my dr More

by fmark3503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
May 09, 2022 -

Kia of Round Rock responded

Thank you for the fantastic feedback! We are so pleased to hear our service team was able to explain all of the moving parts involved in the recall repair.

May 04, 2022

Cordial professional. Responsive Ready to deal with any issues I’ve had. Financial and technical questions included. More

by toothyard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought, Kelly Cameron
May 05, 2022 -

Kia of Round Rock responded

Hi there, thank you for taking the time to visit our Kia of Round Rock team. We truly appreciate your five-star rating and review. Our team looks forward to seeing you again down the road.

April 30, 2022

Done well, on time, no surprises. Car runs and drives great. The diagnostic service was excellent. More

by Joekanicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
May 05, 2022 -

Kia of Round Rock responded

Hi there, thank you for taking the time to visit our Kia of Round Rock service team. We truly appreciate your five-star rating and review. Our team looks forward to seeing you again down the road.

April 29, 2022

He was 100% I love his customer service would like to have him again. Thanks! More

by Rosaadb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Edgar Martiarena👏🏾😀
Apr 29, 2022 -

Rosaadb7 responded

Thank you Kia for having him to work in customer service you got your jewel there! Take special care of him😀👍🏽

Apr 29, 2022 -

Rosaadb7 responded

I hope you guys don’t lose him and making sure he gets to the next level of promotion…. He makes a Kia worth coming back.

April 24, 2022

Worked very well with my insurance to get the repair covered. Got the work done in a reasonable amount of time. More

by CedarPark7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
May 05, 2022 -

Kia of Round Rock responded

Hello, thank you for the kind words for our Kia of Round Rock team. Your review truly made our day and we hope to see you again down the road.

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