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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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June 15, 2022

They were very inviting and friendly service was really fast. 10 out of 10 would definitely recommend More

by Tracey112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought, Kelly Cameron
Jun 17, 2022 -

Kia of Round Rock responded

Hi Tracey, We are grateful for your review! We are glad that our team was able to provide you with a great experience! We can't wait to work with you again!

Jun 17, 2022 -

Kia of Round Rock responded

Hi Tracey, We are grateful for your review! We are glad that our team was able to provide you with a great experience! We can't wait to work with you again!

June 09, 2022

Service was completed an efficient and professional manner. Updates were given to me during the entire process. The facility and waiting room was kept neat orderly and clean. More

by Jessie.Ratliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Jun 10, 2022 -

Kia of Round Rock responded

Hi Jessie, Thank you for the review! It was a pleasure to work with you here at Kia of Round Rock! We hope to see you down the road!

June 08, 2022

Jamie was great very professional and very helpful, I had an oil change ,multi point inspection, and tire rotation, all done in a reasonable amount of time within 1 hour. More

by joyce beauman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 08, 2022 -

joyce beauman responded

Thanks jamie

June 04, 2022

Took my 2014 Kia Soul for a Recall Notice (Air Bags). They were Quick & Accurate. Serive Advisor was Awesome and gave great customer servive. Thanks. More

by TxJewel66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are happy we were able to provide you with quick service! We hope to see you again here at Kia of Round Rock!

June 01, 2022

I bought my Kia Forte at Kia at Round Rock #457 in 2018 I believe. They have serviced my car ever since. They are super people to work with from the Service Advisors to the mechanics. I have never been un More

by gchristy50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fought
Jun 02, 2022 -

Kia of Round Rock responded

Hi, Thank you for the kind words! We are happy we could provide you with tip top service! We look forward to working with you again soon!

June 01, 2022

The service was excellent and the work was done in a timely manner I appreciate the KIA team and would definitely recommend them to everyone More

by re_pomar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo in service department
Jun 02, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! It was a pleasure to work with you and I hope we can work together again here at Kia of Round Rock!

May 28, 2022

I was greeted as soon as I walked in the service center. I explained why I was there and immediately they went to work to take of me. They told me there were complimentary hot drinks and cold water availa More

by debrajackson78702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
May 31, 2022 -

Kia of Round Rock responded

Hello, Our team here at Kia of Round Rock is thrilled to read that you were greeted as soon as you came to the Service Center and we were able to get to work right away to make sure your vehicle was working properly for you. We love going above and beyond for our customers and appreciate you trusting us to get you back out on the road safely.

Jun 01, 2022 -

debrajackson78702 responded

Debrajackson78702@gmail.com

May 22, 2022

The moment I arrived the team is very professional, and that's everytime I ben going there for years More

by Mark_Klinkhammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayat Ghani, Matthew Fought, Kelly Cameron, Ben Desjardin, Brandon Carlson
May 31, 2022 -

Kia of Round Rock responded

Hi Mark, Thank you for the kind words! We are delighted to hear that we have been able to provide you with a very professional experience when you visit. We hope to continue earning your business here at Kia of Round Rock!

May 19, 2022

Always professional keeps you informed about the status of the repairs on your vehicle. They all do a great job! More

by Pegm59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martiarena
May 19, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad you had a professional experience with us here at Kia of Round Rock. We look forward to seeing you again in the future!

May 18, 2022

Worked me in without appointments Discovered a recall I wasn’t aware of Polite and friendly More

by di_lee1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department, Jamie (I believe)
May 18, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! It was a pleasure to work with you and we look forward to seeing you again here at Kia of Round Rock!

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