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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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August 21, 2022

Advisor was nice , friendly and helpful. She assisted on another issues not covered in call More

by rdempewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 24, 2022 -

Kia of Round Rock responded

All of us here at Kia of Round Rock are so glad to know that your interaction with our Service Department was friendly and that we were able to help you out. We are grateful for you entrusting our dealership with your automobile. Please contact us if you have any questions. Your positive review is much appreciated.

August 16, 2022

Matt, in the service department, was very efficient and friendly. Got me in and out quicker than expected. More

by Shylo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in the service dept
Aug 17, 2022 -

Kia of Round Rock responded

Thank you for taking the time to leave this review regarding your experience with our Service Department. We love providing efficient and friendly services to our valued customers here at Kia of Round Rock. It would be our pleasure to assist you again!

August 15, 2022

Deborah was great. Helpful and knowledgeable. She was very customer oriented. I appreciated her service very much. More

by Cathycioffi
Recommend Dealer
Yes
Employees Worked With
Deborah my service consultant
Aug 16, 2022 -

Kia of Round Rock responded

Thanks for reviewing us and rating us 5 stars, Cathycioffi. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing Kia of Round Rock.

Aug 17, 2022 -

Cathycioffi responded

My pleasure!

August 10, 2022

Always a clean and professional service department. Keeps their customers informed and try’s to complete service in a timely manner. More

by Guymmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Aug 12, 2022 -

Kia of Round Rock responded

We are very proud to learn that you always have a professional experience with our Service Department here at Kia of Round Rock. We greatly value your business and look forward to being of assistance to you again in the future.

August 04, 2022

They are kind and prompt and very courteous to their customers. I never have an issue getting an appointment here. More

by Sierra.a.romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar, Kelly Cameron
Aug 06, 2022 -

Kia of Round Rock responded

Sierra, We are so glad to learn that you always are able to schedule an appointment time that is convenient for you. Thank you for choosing the team at Kia of Round Rock.

July 31, 2022

Top-rate customer service! Great demeanor in sales folks. Very courteous in all areas of the business! More

by dancingtwin2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cameron
Jul 31, 2022 -

Kia of Round Rock responded

Each and every day we strive to be excellent. Ratings like yours are always the goal for us at Kia of Round Rock. Thank you for taking time out of your busy day to recognize us.

July 22, 2022

Great service from start to end easy to make an appointment brought my telluride in got my oil changed and car washed thanks More

by Eduardo G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martiarena, Jose Contreras
Jul 22, 2022 -

Kia of Round Rock responded

Hi Eduardo, Thank you for the review! We are glad our team was able to provide you with great service! We hope to work with you again in the future!

July 21, 2022

KIA is responsive to my service needs and makes an effort keep me informed about the progress of services More

by ktcorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 21, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are happy to hear that our team was able to keep you informed throughout the process! We hope to work with you again here at Kia of Round Rock!

July 19, 2022

Great service all the way around. Everyone had smiles everytime you passed by them. Great service all the way around. Everyone had smiles everytime you passed by them More

by Debbiehar62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cwiek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kia of Round Rock responded

Hi Debbie, We appreciate the review! It was a pleasure to work with you here at Kia of Round Rock! We hope to see you again soon!

July 16, 2022

Staff is friendly honest and up front about cost and repair time. My representative was very nice and friendly More

by Misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Kia of Round Rock responded

Hi Misty, Thank you for the review! We are glad our team was able to provide you with a friendly and honest experience. We hope to see you again down the road!

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