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Kia of Round Rock - Service Center

Round Rock, TX

4.8
640 Reviews

640 Reviews of Kia of Round Rock - Service Center

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September 21, 2022

Everyone was good appreciate you great job absolutely recommend you my two friends and family More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Kia of Round Rock responded

Hi Faith, Thank you for the review! We are glad your time with us was great! We hope to work with you again here at Kia of Round Rock!

Sep 21, 2022 -

Faith responded

Yes good morning I have a recalled on my Kia 2014 but oil, and they checked everything out and gave me a report that was good. Appreciate everyone there was great talking with the drivers and the person inside was Deborah great job

September 19, 2022

Very efficient and friendly service. Didn’t have to wait very long for my inspection More

by Kaylynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 19, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was friendly! We hope to see you again here at Kia of Round Rock!

September 15, 2022

Round rock Kia not only diagnosed and repaired my car in less time than promised, but it came back cleaner than when I sent it to them. Everyone I talked to was friendly and helped me understand the issues More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Sep 15, 2022 -

Kia of Round Rock responded

Hi Stephanie, Thank you for the review! We are happy we could help you out and provide you with a quick experience here at Kia of Round Rock! We look forward to working with you again soon!

September 13, 2022

Service was great. My vehicle was ready in the amount of time they said it would be completed. More

by Kbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Sep 13, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are happy to hear that your service was great here at Kia of Round Rock! We hope to work with you again in the near future!

September 12, 2022

Everything was great! My car was ready in about an hour. Very nice and friendly help. Well definitely be back and recommend to family and friends. More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Kia of Round Rock responded

Hi Victoria, Thank you for the review! We are happy to hear that your experience with us was nice and friendly! We hope to see you again here at Kia of Round Rock!

September 09, 2022

Service was prompt, professional, and friendly. They clearly stated a time the service would be complete, kept me up to date on the status, and offered to wash the car afterwards. You can’t ask for More

by Sorento Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Brown
Sep 12, 2022 -

Kia of Round Rock responded

Hi, Thank you for the review! We are glad your time with us was prompt and professional! We hope to work with you again here at Kia of Round Rock!

August 31, 2022

Jamie, our Service Representative was very good with all the help. She is excellent.!! Amen 🙏 More

by rockinron50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, service department
Aug 31, 2022 -

Kia of Round Rock responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us at Kia of Round Rock if you need anything else down the road.

Sep 12, 2022 -

rockinron50 responded

Service was excellent and timely.!! Thanks for all of your help.

August 29, 2022

I get service promptly and completely every time I bring my car in. Jamie Mace is on top of her game and can answer anything I have a question as bout. In and out in a timely manner. Thank you! More

by S Boxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Aug 30, 2022 -

Kia of Round Rock responded

Hello! Thank you for being a loyal customer of Kia of Round Rock and for sharing your positive 5-star review. We greatly appreciate your repeat business and our efficient Service Department is here for any further assistance you may need in the future.

August 23, 2022

Since purchasing my Kia Soul in 2015, always have received great service at Kia of Round Rock. More

by Paulee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Aug 25, 2022 -

Kia of Round Rock responded

Our Service Team is always glad to assist you with the servicing needs of your Kia Soul, Paulee. Kia of Round Rock appreciates your business and looks forward to providing you with more great care.

August 22, 2022

Everything was a good experience. Deborah take care of every detail very deligent to make you feel comfortable. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah
Aug 24, 2022 -

Kia of Round Rock responded

Hello, Ricardo. Thank you for your business and five-star review. It is our pleasure to have you as a customer of Kia of Round Rock!

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