Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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She has gone above and beyond any expectations of customer service. I’ve followed her to all dealerships because of how well she treats her customers. If you are in the market go see her. customer service. I’ve followed her to all dealerships because of how well she treats her customers. If you are in the market go see her. More
This dealership is great the sales person I had was Chrystal Graven and she was absolutely amazing, wonderful customer service and excellent with my 4 year old with keeping her calm and collect. Defini Chrystal Graven and she was absolutely amazing, wonderful customer service and excellent with my 4 year old with keeping her calm and collect. Definitely recommend her and this dealership! More
The easiest sale I have ever had! They were very welcoming had everything ready had my options for me to pick from! Ive purchased over 4 vehicles in a year and I have to say this has been the best o welcoming had everything ready had my options for me to pick from! Ive purchased over 4 vehicles in a year and I have to say this has been the best one Ive dealt with! From the front desk to my sales associate Crystal to the finance team Vance! More
I give a one star rating only because we have been a Kia family for 10+ years and have liked our Kia vehicles, but my experience today with the service department has ended my association with Kia. I called family for 10+ years and have liked our Kia vehicles, but my experience today with the service department has ended my association with Kia. I called on Friday to setup an appointment to have our 2018 Sportage inspected after receiving the class action law suit settlement notice. The appointment was set for 8:30 Monday morning and was told to expect a three hour expected wait time. When I arrived, I was told that I would have to leave the car as it would take all day to complete. When I said that it was the only car we had, and I that I had been told to expect a three hour wait, it fell on deaf ears. When asked if a loaner vehicle was available...an alternative given me when setting up the appointment, I was told one was "probably" not available. Obviously they will say anything when setting up an appointment, but have no qualms about refusing the service options made when the appointment was set. Poor, poor customer service! More
Clearance was very professional. He listened to what I wanted and worked to try to give me the car I was looking for. Thank you wanted and worked to try to give me the car I was looking for. Thank you More
Great service. Couldn’t have asked for a better salesmen. Quick and to the point! Very kind and professional. Definitely coming back in the future! Quick and to the point! Very kind and professional. Definitely coming back in the future! More
Wonderful organization, well organized, friendly, clean, helpful and hard working. They will have my business for as long as I can drive and need a car. helpful and hard working. They will have my business for as long as I can drive and need a car. More
Rob is a very down to earth kinda guy. Very helpful, knowledgeable, this world could use more people like this guy. As far as the dealership the staff is amazing. knowledgeable, this world could use more people like this guy. As far as the dealership the staff is amazing. More
Thank you to Hayat for helping us find the perfect car for our growing family. They were willing to work with us and meet our needs. We really appreciate all the help and we absolutely love our new Kia So for our growing family. They were willing to work with us and meet our needs. We really appreciate all the help and we absolutely love our new Kia Sorento! More
All single women needing to buy a car on their own should see Chrystal Graven for an excellent buying experience from start to finish. I've consistently brought my old car to this dealership for service in t see Chrystal Graven for an excellent buying experience from start to finish. I've consistently brought my old car to this dealership for service in the past, and didn't expect any issues, but buying a new car can be a whole different experience... especially on your own. She worked with my tight budget, no-frills kind of purchase, and on a quick timeline. She didn't pressure me to look at cars that were not in-line with what I was looking for, and offered me suggestions that were better long term solutions with her knowledge of on the lot offers with financing. Very appreciative of the incredibly friendly, honest, and painless experience, even during a pandemic! More