Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Sean took care off the cars needs in a very responsible and timely fashion. He always takes tome with us to explain what the scope of of work is and timely fashion. He always takes tome with us to explain what the scope of of work is More
Greg Galindo was very helpful. He walked me through the process explaining everything. Helped me set up the info center staying with me until it was set up. Love the car I bought. Would recommend Kia of Ro process explaining everything. Helped me set up the info center staying with me until it was set up. Love the car I bought. Would recommend Kia of Round Rock if anyone I know is looking for a new car. More
Great work and customer service. Wait time was minimal for a last second appointment. Very close to my house and easy access to store from I-35. for a last second appointment. Very close to my house and easy access to store from I-35. More
5 star customer service. All service members greet you when you come in and make sure your treated like family. Round rock Kia is family when we talk about vehicles. when you come in and make sure your treated like family. Round rock Kia is family when we talk about vehicles. More
Everyone I have had contact with has been extremely courteous and helpful. The wait time has been reasonable and the waiting area is always clean. courteous and helpful. The wait time has been reasonable and the waiting area is always clean. More
Hayat is a fantastic salesman. I came in before they opened but he helped me find the exact car I needed and worked to ensure it was within my budget. I highly recommend this dealer, and Hayat as a sale opened but he helped me find the exact car I needed and worked to ensure it was within my budget. I highly recommend this dealer, and Hayat as a sales associate!! More
We had a great experience, Clarence was very knowledgeable and helpful. We would definitely recommend this dealership as well as Clarence. Happy with our purchase knowledgeable and helpful. We would definitely recommend this dealership as well as Clarence. Happy with our purchase More
Yesterday at around 6pm we called the manager named Angel about a car we are interested in and we spent a lot of time do the searching and comparing, then finally decided to get this car. Pls do check the re about a car we are interested in and we spent a lot of time do the searching and comparing, then finally decided to get this car. Pls do check the record of the phone if possible. That manager(not sure why he even could be on a manager position, that really lower the company’s overall quality) promised us that he would shoot us an email about the details of the car and then he would like to manage the time on weekend for us if we are interested in going there and doing test drive. He talked so nicely. But there wasn’t an email at all and when we checked back the website, the car was sold. We were already on our way there, it’s a three hours drive, so 6 hours back and forth. His action was so unprofessional and very not trustworthy at all. I will never work with this company for sure. And it did disappoint us a lot that he said one thing but never did what he said. That wasn’t a person that in a manager position should do. I highly doubt the overall quality of the company if the manager is this untrustworthy and irresponsible. We spent so much time and effort in this car and we even was so ready to put a deposit down at any moment and we could just drive down there right away to get the car. We had the worst experience here and what he has done to us was not okay. If the owner could see the review, pls do take my feedback seriously. Coz with a employee like this, you guys would lose a lot of business just Bc of him. If the owner could possibly reach me out, I would like to share more details with you and pls do replay the record of the phone call as well. A very warm reminder to all the potential customers in the future with this company, if you ever work with Angel the sales manager, pls do not trust any of his words. Bc whatever he said was all lies and you will waste all your time and energy. He just has no respect for buyers. Thanks for taking time to read my review. But pls do read it before you go in there and decide to work with company. More