Kia of Round Rock

I'm very satisfied with the service I receive from this dealership. Sean Knox is a great Service Advisor and the facilities are well managed. dealership. Sean Knox is a great Service Advisor and the facilities are well managed. More

Clarence was a big help. He was able to work out a deal and put me in a new Sorento. From Clarence to sitting with finance manager, the entire process was seamless and put me in a new Sorento. From Clarence to sitting with finance manager, the entire process was seamless More

Every time I get service at this dealership, they always are kind and quick. There are a number of great employees there. I never feel pressured & the service is always done timely. are kind and quick. There are a number of great employees there. I never feel pressured & the service is always done timely. More

I hopefully will never take my car here again. The service advisor was rude, said he tried to contact me all day (I replied to his texts and tried multiple times to call him back, but he claims he nev service advisor was rude, said he tried to contact me all day (I replied to his texts and tried multiple times to call him back, but he claims he never got them) and then blamed it on me. The service department does not answer the phone (but sales sure does!). I was left waiting outside work for an hour (100 degree TX summer) for the shuttle that had not been arranged, come to find out. When I finally reached the service advisor, he was very condescending when I asked about my car's diagnosis and refused to make eye contact with me when I finally got back to the dealership to pick it up. Like I said, I hope I never have to go there again! More

Great location, nice showroom, staff willing to work for you to find what you want. Website very detailed, however a small issue needs to be fixed. I often saw cars being described as one color but the car you to find what you want. Website very detailed, however a small issue needs to be fixed. I often saw cars being described as one color but the car pictured was the wrong color. As the picture is the first thing you see, this is misleading. For example, car I looked at was actually blue but the picture was of a red car More

Excelente servicio u atención al cliente , me vendieron un excelente automóvil y se adecuaron perfectamente a mis necesidades, fueron delicados y considerados con mi economía un excelente automóvil y se adecuaron perfectamente a mis necesidades, fueron delicados y considerados con mi economía More

They are the best in costumer service to me. I never had a problem making and appointment, respond to my questions and leasing to what I have to say. a problem making and appointment, respond to my questions and leasing to what I have to say. More

Aaron Velázquez really made me and my Husband feel very comfortable. He went out of his way to pick us up when we sold my old vehicle. Those are the small things that really matter when you’re not an exper comfortable. He went out of his way to pick us up when we sold my old vehicle. Those are the small things that really matter when you’re not an expert in buying and selling a vehicle I really loved my experience with Aaron More