Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,242 reviews
My car buying process was a good experience with this dealership, however, the follow up has been extremely disappointing and misleading. During my finance deal I was told by my finance specialist that b dealership, however, the follow up has been extremely disappointing and misleading. During my finance deal I was told by my finance specialist that because I purchased the extended warranty plan that it included lifetime oil changes. We then further discussed how often and when to service. My salesman also discussed this with me again as he was showing me features of my car. Fast forward several months later, I go for my first oil change and the customer service rep informs me that there is nothing in the system about the oil change deal. I proceeded to call and left messages with my financier SEVERAL times, but never received a call back. I then had to proceed contacting customer service, which is why I’m sure I finally got a call back from my financier MONTHS later. He admitted that he couldn’t remember the deal or me, but adamantly denied discussing the service deal with me. The call ended with him stating that he would speak with the manager and call me back. I still have not received a call back, and it’s been a week. It feels as though this was a bait and switch situation and it had been extremely frustrating not to mention costly for me. More
We had an excellent experience at RR KIA! Jason was knowledgeable and helped us decide which Soul would be perfect for us, he made sure we knew what we were paying for and was fun and friendl Jason was knowledgeable and helped us decide which Soul would be perfect for us, he made sure we knew what we were paying for and was fun and friendly the whole time! This is our second KIA Soul and we couldn't be happier! Thank you so much!!! More
Ease in making an appointment great customer service ,friendly service people , very clean parts dept very knowledgeable would recommend to my friends and family ,friendly service people , very clean parts dept very knowledgeable would recommend to my friends and family More
Very professional and considerate of my individual circumstances. The wait time was close to 3 hours, but we got it done and my grandson couldn’t have been happier! circumstances. The wait time was close to 3 hours, but we got it done and my grandson couldn’t have been happier! More
Quick and easy process. Very helpful staff. Overall great experience. Dovlet Babayev was an excellent salesperson and Kenneth in Finance was very helpful Very helpful staff. Overall great experience. Dovlet Babayev was an excellent salesperson and Kenneth in Finance was very helpful More