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Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My experience at Round Rock Southwest Kia. Very satisfied with the extended courtesy,assistance,and friendliness received. Thanks to all the person's involved in making possible to obtain the Very satisfied with the extended courtesy,assistance,and friendliness received. Thanks to all the person's involved in making possible to obtain the 2018 sportage. More
I went in and got a great deal. I was browsing online at vehicles and one of their sales team members reached out to me. Initially, I was doubtful that they could help me with what I I was browsing online at vehicles and one of their sales team members reached out to me. Initially, I was doubtful that they could help me with what I wanted, but I reluctantly gave in and agreed to meet with them. One week later and I am happy to say that I am glad I went in and talked with the team. They were able to get me into the vehicle I wanted, at the price I wanted, with the down payment I wanted. All around, the entire team came together to help me. I am over the moon happy with everything. Thank you Southwest Kia Round Rock! More
Cool! Walked in and asked for a Spanish speaking Sales Rep. Mr. Fidel Martinez approached us with a handshake and a smile. He escorted us to his cubicle and Walked in and asked for a Spanish speaking Sales Rep. Mr. Fidel Martinez approached us with a handshake and a smile. He escorted us to his cubicle and off we went. He spoke with my wife and he showed us the Sportage and Sorrento and tried to get us where we needed to be financially but this just didn't work. So, finally, he and I met and he showed me something a bit closer to our needs but they just didn't make it. So I finally asked to see the Chevy Cruz and off we went. Mr. Fidel never showed any signs of frustration after several hours of car searching. He maintained his professional appearance and demeanor and was great to work with. 5 Stars all the way around. In the end, we didn't get what we wanted, to no fault of Mr. Fidel; we had a very strict budget. However, Mr. Fidel and we closed on the 2017 Chevy Cruz and we left that with the car. I have approached Mr. Fidel with one issue on the car and he asked me to return as soon as I can to get the issue looked at and repaired. Mr. Fidel was great to work with and really did try to get my wife in the vehicle she wanted. A great pleasure working with Mr. Fidel. More
Amazing Experience! Thank you so much for helping me! Robbie was an awesome person to work with! He was super nice and went above and beyond to help me purchase a vehicle Thank you so much for helping me! Robbie was an awesome person to work with! He was super nice and went above and beyond to help me purchase a vehicle! Thank you!! More
Alex is a super guy. Alex did a superb job of taking care of his customer from throughout the sales process. He was just there for the customer needs, and never tried to p Alex did a superb job of taking care of his customer from throughout the sales process. He was just there for the customer needs, and never tried to pressure me into anything. appreciate his professionalism. More
Cory Frick provided best customer service Cory Frick was very helpful through out the whole sales process. I would have given five stars for the dealership but the employee who deal with the f Cory Frick was very helpful through out the whole sales process. I would have given five stars for the dealership but the employee who deal with the financial matters was extremely rude and I do not remember his name. More
service Fast consistent service. They took care of the car and got me on my way. what else can I say. it was fast. very fast Fast consistent service. They took care of the car and got me on my way. what else can I say. it was fast. very fast More
Well Done Been with SW Kia for a year. Perfect car and perfect Red Carpet service from the outstanding Service Advisor Julia Cerillo. Friendly service oriented Been with SW Kia for a year. Perfect car and perfect Red Carpet service from the outstanding Service Advisor Julia Cerillo. Friendly service oriented team! More
7,500 maintenance Julia was very professional and friendly. She made me feel that she cared about me and my vehicle. She pointed out something that could be done, but Julia was very professional and friendly. She made me feel that she cared about me and my vehicle. She pointed out something that could be done, but I did not feel pressured to do it. More
Great user experience and customer service. Excellent options and at the end we managed to get things the way I wanted/planned. Recommend Southwest Kia in Round Rock. Excellent options and at the end we managed to get things the way I wanted/planned. Recommend Southwest Kia in Round Rock. More