Kia of Round Rock

No pressure Great experience. No pressure and very helpful. We purchased 2 cars within a week of each other. They had many to choose from and they worked hard to Great experience. No pressure and very helpful. We purchased 2 cars within a week of each other. They had many to choose from and they worked hard to keep us in our budget. More

Service Center Staff I'm a long time Kia fan. This is my second Soul and I have never had a bad service experience with sales or service. I bought both Kia's at the Ande I'm a long time Kia fan. This is my second Soul and I have never had a bad service experience with sales or service. I bought both Kia's at the Anderson Mill location and moved to Jarrell last year. I decided to try the Round Rock location and will continue to take my car to them for service in the future. The Anderson Mill service staff have always been wonderful; however, the Round Rock service team has just been incredible. I've had two oil changes with them and I have literally been met in the service bay drop off area upon arrival. My car has always been ready on time and the staff continuously check on me. I can't remember the name of the young man that helped on my last oil change, and feel free to look in my records for his name, he was outstanding. I recently had a mystery noise from under my dashboard. I was in Taylor when the sound started and called the Round Rock Service Department. They told me to bring the car in and started looking at it immediately when I arrived. I waited for my car for a little over an hour, but Jamie Mace went out of her way to make sure I was taken care of. The Kia mechanic found the issue, and as bizarre as the issue was, Jamie was incredibly helpful and understanding. In short there was nothing wrong with my car and a foreign object had become lodged under the steering column. Jamie even gave me her contact number in case I had any problems getting to work (in South Austin) when I left the dealership. Many thanks to the Round Rock Service Department team for the professionalism and outstanding customer service. More

Perfect service My visit with kia was fast and the employee seen took care of my car and I. Very proud to say I service my car with kia. My visit with kia was fast and the employee seen took care of my car and I. Very proud to say I service my car with kia. More

Excellent. I brought my car in for regular maintenance. I was greeted immediately when I arrived, my car was ready in the time-frame I was told, and the staff w I brought my car in for regular maintenance. I was greeted immediately when I arrived, my car was ready in the time-frame I was told, and the staff was friendly, efficient, and professional. More

Happy, will be returning customers My wife and I bought a Kia Sedona on 5/5/18. Our salesman, Brent G, was fantastic. He was very professional as well as personable. There was zero pres My wife and I bought a Kia Sedona on 5/5/18. Our salesman, Brent G, was fantastic. He was very professional as well as personable. There was zero pressure. We called to inquire about the vehicle ahead of time and he had it in the front when we got there. We arrived close to their closing time on Saturday, causing him to work well past 10(they close at 9.) We couldn't be happier with our experience. Highly recommended. More

Great buying experience Hayat was really cool with what I needed and knew what I wanted in a car. I came in to ask some questions and window shop. I had a really bad experi Hayat was really cool with what I needed and knew what I wanted in a car. I came in to ask some questions and window shop. I had a really bad experience with their Austin branch. They wanted to make up for it, and asked if I would give their branch a second chance. The finance team was awesome and Hayat guided me through everything without having to deal with multiple people. I really love my new lease. More

LOVE Kia of Round Rock!! Since the day we purchased our 18’ optima KIA of Round Rock has been by our side every step of the way! The service department is truly amazing, they Since the day we purchased our 18’ optima KIA of Round Rock has been by our side every step of the way! The service department is truly amazing, they take there time go over what you need done and then they get it done! We are so fortunate to have this dealer for life, couldn’t imagine going anywhere else! More

Great Staff - Superior Customer Service I got a nail in the tire of my new Kia. They fit me in and were so nice. They fixed it for $21 without trying to sell me anything additional, which I got a nail in the tire of my new Kia. They fit me in and were so nice. They fixed it for $21 without trying to sell me anything additional, which is always refreshing. More

Excellent and speedy service Staff was very friendly and helpful in a time I felt panicked and lost. I called in ahead of time to get a tow truck to take me here. I was worried ab Staff was very friendly and helpful in a time I felt panicked and lost. I called in ahead of time to get a tow truck to take me here. I was worried about the outcome of my pligh but Zeke helped me find an affordable, temporary solution since I lived so far away. I really felt like they were helping me with what was best for me, and not what was in the best interest for them. Says a lot about the way they see their customers. I’d definitely return here should anything happen to my car near the area. More

Fourth Kia This the 4th Kia we have bought from this dealership and each experience has been pleasant. People are friendly, exceptionally helpful, and patient wi This the 4th Kia we have bought from this dealership and each experience has been pleasant. People are friendly, exceptionally helpful, and patient with my questions. More