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Kia of Round Rock
Round Rock, TX
1,243 Reviews
Learn more about us at Kia Of Round Rock
Not all car dealerships are created equal, and here at Kia Of Round Rock, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Round Rock to the nearby communities of Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
Come to Kia Of Round Rock for a Care-Free Car-Ownership Experience
We view drivers from the Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander, Central Texas and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Kia model that suits you best so that you leave our Round Rock dealership with the Car, Hatchback, Sedan or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Kia Soul, K5, Rio, Telluride or Forte in peak condition.
Visit Kia Of Round Rock Today to get Started
Our showroom in Round Rock is a quick drive from the surrounding Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas areas. Our staff is happy to answer any and all Kia questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,243 reviews
November 10, 2018
A great buying experience I had been looking for a Honda CRV with low miles on Carfax and found a 2015 model at a very good price advertised at Southwest Kia Round Rock.. Fro I had been looking for a Honda CRV with low miles on Carfax and found a 2015 model at a very good price advertised at Southwest Kia Round Rock.. From my initial phone call to inquire about the car to my final signing, the purchase process was the best I've ever experienced. Steve Wheeler, the salaried sales associate, who took care of me was extremely helpful and I was not subjected to any aggressive sales tactics when it came to reviewing warranty options which can be stressful at most dealers. When I picked up the car the following day, it had a full tank of gas and had been beautifully detailed. I would recommend this dealership to anyone looking for a new or used vehicle. More
by lizannp
Employees Worked With
Angel in Finance, Poppy Getman, Steven Wheeler
November 01, 2018
Told me one price but would not honor it Went to look at a car on Saturday that was listed for 19250. I would of bought the car that day if it weren't for the fact the car was smoked in, whic Went to look at a car on Saturday that was listed for 19250. I would of bought the car that day if it weren't for the fact the car was smoked in, which would of been nice to know before since I drove about an hour and fifteen minutes to look at the car. They told me that I could buy that car as is that day for 20k out the door price. I don't have any experience with getting smoke smell out of car so I really was on the fence about buying it. The salesman asked what price I would like to buy the car for and I said I would like to pay 19500 out the door price. I left with the salesman saying he was going to try to get that price for me. On Tuesday I received a text saying the lowest price they could give me was “19900 OTD”. They did get a lot of the smell out of the car and I felt that was a good price to buy the car. After work Wednesday I made the hour and fifteen drive in the rain with my wife and kids expecting to drive home with the car at the price they told me. I get there only for them to tell me they made a mistake and would not sell it to me at that price. It really is unbelievable how the Southwest Kia dealerships treat their customers. I bought a car from Southwest Kia just 8 months before and can not believe how dishonest and unorganized they are. Beware of this place. More
by Sean
Employees Worked With
Adam
October 19, 2018
Amazing customer service and sales These guys are awesome! I was a tired cranky mom w/ an overactive 2yr old. My salesman got him some snacks and took him to the playroom and helped me These guys are awesome! I was a tired cranky mom w/ an overactive 2yr old. My salesman got him some snacks and took him to the playroom and helped me keep my sanity through the deal. 4 hours in and out! No sales pressure. He listened to what my family’s needs were and offered some suggestions and let me go from there answering all my questions as they came up. Finance manager was very polite and patient, especially with my son and his play-doh! Overall great experience, I’d definitely recommend this dealership. I drove 7 hours to get a great deal and they didn’t disappoint! More
by Dreemcache
Employees Worked With
Jason , Aaron Ismail
October 17, 2018
Amazing Service Im a new car buyer and purchasing from Southwest Kia Round Rock was very simple and laid back. The staff is very nice and so helpful. Really was a gre Im a new car buyer and purchasing from Southwest Kia Round Rock was very simple and laid back. The staff is very nice and so helpful. Really was a great experience for me! More
by daniterbay
Employees Worked With
Cory Frick, Latonya Carr, Hayat Ghani
October 16, 2018
KIA has the BEST customer service! Bought my 3rd KIA SOUL. I buy them because of the 10 year/100K mile power train warranty. PLUS, the customer service is always AAAAA+++ Bought my 3rd KIA SOUL. I buy them because of the 10 year/100K mile power train warranty. PLUS, the customer service is always AAAAA+++ More
by Jersey
Employees Worked With
Aaron Ismail, Craig Pace
October 05, 2018
Great Dealersip This purchase was my 3rd and 4rth KIA from this dealership. Sales were superb and in past the service department was also which was a significant cont This purchase was my 3rd and 4rth KIA from this dealership. Sales were superb and in past the service department was also which was a significant contributor to my decision the buy here again More
by alankia
Employees Worked With
Aaron Ismail, Gregory Galindo, Latonya Carr
September 27, 2018
First Visit This was my first visit to the KIA Service ever as I have owned Hyundai's for the last 10+ years. I want to commend Sean Marks and John Scurlock, the This was my first visit to the KIA Service ever as I have owned Hyundai's for the last 10+ years. I want to commend Sean Marks and John Scurlock, the Service Manager. They both took the time with me to explain everything about the first service. When I had a concern about a potential steering issue, KIA verified that everything was within the specs but then John Scurlock took the extra step and drive the vehicle with me. He showed me how the car will follow the contours of the road but also reassured me that any future issues, if found and verified, would be covered under warranty. I thought that this was way better than most of the service that I received from Hyundai over the years. But let me get back to Sean. He took his time to listen, when I asked for something additional, he took care of it promptly and even gave me an estimate time of completion. Excellent service by Sean and a credit to the leadership of John Scurlock for a customer oriented service center. Thank you More
by New Kia Owner
Employees Worked With
Worked only with Sean and John and they are not listed above
September 22, 2018
Great experience! Our experience with Southwest Kia was amazing. We were in a situation where we needed a car right away and I am glad that I went to this dealership. Our experience with Southwest Kia was amazing. We were in a situation where we needed a car right away and I am glad that I went to this dealership. Hayat Ghani, was so helpful that he went out of his way to make sure that we are taken care of. Hayat was friendly and professional and it was a pleasure meeting him. The guys in Finance (Chase Abrego) were so friendly that we were in and out in less than 2 hours! We love our Kia Sorento and we recommend Soutwest Kia! Abe & Martha Cherian More
by Abe
Employees Worked With
Chase Abrego, Hayat Ghani
September 15, 2018
John is amazing! John the service manager went above and beyond for my appointment. He made sure I understood the warranty process when I dropped off the car, which wa John the service manager went above and beyond for my appointment. He made sure I understood the warranty process when I dropped off the car, which was honestly a mystery before that. He was courteous and very professional. I needed to use the shuttle service before it technically starts at 8:15 I think he said, and got me a ride to work at like 7:30 I’m the morning. I’m a teacher, so being late itsnt an option! Hahah. He kept me update throughout the day via text and checked in the see if I need the shuttle service back. When I got back to Kia he explained that the Catalytic Convertor my Soul has murdered was under warranty, explained about the upcoming O2 sensors that usually go out, and everything I needed to know. The car was cleaned, which was awesome. All in all I had the perfect experience and John made that happen! I would recommended this service center to anyone! More
by Miaclark
Employees Worked With
John Scurlock
September 14, 2018
Satisfied Gregory was very helpful on buying my car. I would recommend him to anyone i know. I look forward to do business with Kia again in the future. Gregory was very helpful on buying my car. I would recommend him to anyone i know. I look forward to do business with Kia again in the future. More
by Plas77
Employees Worked With
Gregory Galindo
