Kia of Round Rock

Top notch service! Excellent attention start to finish. Came in for an oil change. Service Department also checked the battery, fluids, et al and even washed my Kia So Excellent attention start to finish. Came in for an oil change. Service Department also checked the battery, fluids, et al and even washed my Kia Soul. From the moment I walked in, Julia in Service explained the process, set me up in the lounge area and was as pleased as I was that the wait time was less than anticipated. Southwest Kia has every reason to be proud of Julia's work ethic. More

Niro & Sportage Purchases We have been very happy with the ease, "no pressure to buy," and bottom-line cost of our purchases from Southwest Kia's sales staff. We have been very happy with the ease, "no pressure to buy," and bottom-line cost of our purchases from Southwest Kia's sales staff. More

A perfect car buying experience! My car buying experience with Round Rock Kia is how a car buying experience should be. Helpful, friendly staff with no high pressure sales pitch. Lato My car buying experience with Round Rock Kia is how a car buying experience should be. Helpful, friendly staff with no high pressure sales pitch. Latonya Carr was the best: It took me multiple visits and test drives to pick just the right car and I was always greeted promptly with a smile and treated with respect. Even after a long end of the year sales day Latonya took her time with me showing me all the awesome gadgets on my new Sedona. . It was the best car buying experience ever. Exceptional job! Thankyou Round Rock KIA More

Awesome experience Thanks to Matt F. And the Southwest Kia team for the best shopping experience I’ve ever had quick easy and to the point. No hassle or feeling of getti Thanks to Matt F. And the Southwest Kia team for the best shopping experience I’ve ever had quick easy and to the point. No hassle or feeling of getting toyed with just honest good working people. I definitely would shop again. Thanks for helping me get the truck I’ve always wanted. More

Best customer service! Best customer service overall! I was greeted immediately and was amazed at the customer service from Hayat, I just had a total loss and he helped me p Best customer service overall! I was greeted immediately and was amazed at the customer service from Hayat, I just had a total loss and he helped me pick a car and made car buying fast and easy, I love my new 2019 Kia Forte ! More

Fun people to shop for a new car My shopping experience was awesome! I really just went in to look and ended up driving home in a brand new 2019 Forte S 2 hours later lol. really enjo My shopping experience was awesome! I really just went in to look and ended up driving home in a brand new 2019 Forte S 2 hours later lol. really enjoy the car and the best part of the experience was actually the people :). Our sales person is named Joe Perez and he was very helpful and listened to us and the price range we were interested in. He got us in for even a lower payment than we were looking for. The great service didn't stop there, Rick in financing was amazing. He took the time to explain everything very clearly. They really earned a life time customer with their amazing customer service and excellent product. Joe, Rick, keep up the good work guys! You made our car shopping experience amazing! thank you! Casey. More

Unexpected service My name is John D. I stopped at Southwest Kia in Round Rock on a whim. I was assisted by a salesman named Keith Hird. This young man went above and be My name is John D. I stopped at Southwest Kia in Round Rock on a whim. I was assisted by a salesman named Keith Hird. This young man went above and beyond customer service. More importantly - he was NOT a pushy salesman. Which was GREAT!! Keith was very professional, courteous, patient and very laid back. Answered every question I had and then some. It was like he was trying to look for a vehicle for himself - which I thought was awesome! It would be great if all car salesman had Keith's demeanor and customer skill set. Keith got me into a Kia and I completely enjoy it! I've never met a salesman like him. Awesome job Keith!! Kia invested well... More

Got the best deal for a car for me Craig & Joe helped me find the best car for me with an amazing deal. They worked with my budget and even helped with finding the best insurance for me Craig & Joe helped me find the best car for me with an amazing deal. They worked with my budget and even helped with finding the best insurance for me. I would recommend them to anyone that wants to find an amazing car for an amazing deal. More

Awesome Customer Service I changed dealerships to follow my Service Advisor Kassie Nix.........because she’s that good! In a time when customer service seems to take a backsea I changed dealerships to follow my Service Advisor Kassie Nix.........because she’s that good! In a time when customer service seems to take a backseat Southwest Kia Round Rock does it all right; from being greeted before you get out of your car, to being kept informed of service progress to leaving in a washed vehicle. If you want to feel like your business is appreciated and you get good value for your money Southwest Kia won’t disappoint. More

Excellent Courteous Service Every time I go in, I am always treated with respect and very efficient service. Alejandro Flores and Sean in the Service department are true assets Every time I go in, I am always treated with respect and very efficient service. Alejandro Flores and Sean in the Service department are true assets to the dealership. Alejandro is extremely knowledgeable of all the vehicles, it is impressive and Sean has the best customer service any dealership would want. More