Kia of Round Rock

Great Service! My service representative was Jesus and for the first time since I have been bringing my car in, someone actually took the time to sit with me in my c My service representative was Jesus and for the first time since I have been bringing my car in, someone actually took the time to sit with me in my car and go over the paperwork. He answered all of my questions and was very friendly, courteous and I will request him the next time I come in for service! Thank you Jesus for a wonderful experience. More

Always awesome. I had Jaime set me up an appointment for an oil change and even though I was way late due to some unforeseen issues, she was still able to work me in I had Jaime set me up an appointment for an oil change and even though I was way late due to some unforeseen issues, she was still able to work me in and and get me taken care of. She’s awesome and my go to when I need service on my car. More

Great Experience. My family and I came in for a brake job and ended up needing a few other services and recalls done. They shuttled us home and picked my boyfriend up m My family and I came in for a brake job and ended up needing a few other services and recalls done. They shuttled us home and picked my boyfriend up making it a very convenient day having a 5 month old. Thanks for all the help. More

Always a great experience I wanted to get out of my lease, lower payments, and get better gas mileage. I went in with a mission and though my payments weren't much lower, I got I wanted to get out of my lease, lower payments, and get better gas mileage. I went in with a mission and though my payments weren't much lower, I got into something I wanted and I was not there all day. This is my second time here and have had nothing but positive experiences. More

The 2nd time's a charm All though Kia Round Rock was not where I purchased my first Sorento. The professional team of workers there saved my buying experience as a Kia custo All though Kia Round Rock was not where I purchased my first Sorento. The professional team of workers there saved my buying experience as a Kia customer. Thank you for going the extra mile to keep me satisfied. More

Provided High Level of Professionalism and Customer Service I bought two vehicles in six months. They were knowledgeable and professional. The vehicles were nicely detailed and filled with gas. We had to com I bought two vehicles in six months. They were knowledgeable and professional. The vehicles were nicely detailed and filled with gas. We had to come back for a minor repair due to a faulty part and they rectified the situation in a timely fashion. Also, they even shipped in the vehicle of our choice from another location. More

Southwest KIA in Round Rock has done it again. If your vehicle purchase includes a higher than expected professional experience Southwest KIA in Round Rock is the place for you has done it again. If your vehicle purchase includes a higher than expected professional experience Southwest KIA in Round Rock is the place for you and your family. I've purchased 4 KIAs and have been very happy with every aspect. The sales team and leadership know how to treat their clients. The services team is different in that they actually listen when a vehicle owner has a question or concern and do their very best to answer any and all questions asked. I recently made my purchase working with M. Zohiaib Shahabaz, Jerry Holiday and Bruce Straasburg and couldn't ask for a better team to work with. More

Faultless From my arrival to departure, the service experience was top notch. Jamie not only handled my primary request seamlessly, she was also able to answer From my arrival to departure, the service experience was top notch. Jamie not only handled my primary request seamlessly, she was also able to answer other inquiries--and not only to answer but writing down specific information, and giving me her contact information in case of any future questions. The vehicle was returned quicker than the original estimated timeframe, much cleaner than when it arrived! I was almost disappointed at their efficiency, since the customer lounge had all the facilities I needed to be able to get online and do some work, while enjoying a drink or a snack, as desired. Frankly, Southwest Kia consistently delivers the best service experience. More

Excellent experience. We had an Excellent experience when acquiring our two Kia's this week. NO complaints at all. All questions were answered in a timely and professional We had an Excellent experience when acquiring our two Kia's this week. NO complaints at all. All questions were answered in a timely and professional manner. More

Professional Craig was very professional in his dealings with me. I don't know a way to say it any stronger than that. His approach was look you in the eye, give y Craig was very professional in his dealings with me. I don't know a way to say it any stronger than that. His approach was look you in the eye, give you a firm handshake and take care of business. You can not put it any stronger than that. There were some problems with paperwork (on my part) that was missing , yet they bent over backward to resolve it (I was missing title papers on my trade in, yet they dealt with it and me in spite of MY PROBLEM.Tip of the hat to outstanding service. More