Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Hiccup With Extended Warranty My 2015 Optima had a steering problem that turned out to be a tie rod that needed replacement. I had purchased an extended warranty when I bought the My 2015 Optima had a steering problem that turned out to be a tie rod that needed replacement. I had purchased an extended warranty when I bought the car from Round Rock Kia in 2018. My service manager, Johnny did a great job with all aspects of the repair except he ran into bad information from the warranty company and was told my repair was not covered. I had to get involved with the warranty company to resolve the issue. All aspects of the repair were done to my satisfaction. Johnny was a very good communicator with me, my drivers, especially Theo were very good taking me home and picking me up. All in all, Round Rock Kia has done a good job for me. More
Trace at Kia RR was extremely helpful. Found the vehicle we wanted and he took it from there. Great service, also responsive when we had a question and friendly to work with. Thanks Trace! we wanted and he took it from there. Great service, also responsive when we had a question and friendly to work with. Thanks Trace! More
When I arrived I was immediately greeted by service consultant who guided me through the service and taken to waiting room. In less than a hour Sean came and told me car was finished. After paying Se consultant who guided me through the service and taken to waiting room. In less than a hour Sean came and told me car was finished. After paying Sean took me to my car that had been washed. Everything about my visit was a excellent service. Thank You More
Kelly Cameron is one of the most professional receptive salesperson I've ever dealt with. She made it comfortable buying another vehicle. She is the best. salesperson I've ever dealt with. She made it comfortable buying another vehicle. She is the best. More
Nicole at Southwest Kia was amazing! She heard our needs and did everything she could to get us in the car we wanted. The process was quick and painless! - Wendi T. and did everything she could to get us in the car we wanted. The process was quick and painless! - Wendi T. More
Great employees and seamless experience I had a wonderful experience at Round Rock Kia. The staff made my credit application process seamless and respected my time while I was at the dealers I had a wonderful experience at Round Rock Kia. The staff made my credit application process seamless and respected my time while I was at the dealership. Would absolutely recommend other customers visit this location. More
Easiest Car Buying Experience Haven't owned a car in 11 years and Southwest Kia in Round Rock made it painless. Thanks to Trevor and Latonya and the whole team for all the help wit Haven't owned a car in 11 years and Southwest Kia in Round Rock made it painless. Thanks to Trevor and Latonya and the whole team for all the help with my 2015 Kia Soul! More
Easiest buying experience ever! A few emails and a trip to the dealership that took less than an hour. Prompt, courteous, accurate. No bait and switch. to the dealership that took less than an hour. Prompt, courteous, accurate. No bait and switch. More
LEASING A NEW KIA on sept 24 i went to sw kia in round rock for a service problem. i knew it would take a while for it to be diagnosed and decided to have an oil change on sept 24 i went to sw kia in round rock for a service problem. i knew it would take a while for it to be diagnosed and decided to have an oil change while waiting. i can always trust sean knox to be be most helpful and attempt to have the work done as promptly as possible. while waiting i asked Angel to answer a financing question for me. he foisted me off to hayat who i never dealt with before. i got the normal sales pitch but my question was never answered. by sheer luck a 2019 kia had been delivered to the lot that day and it was what i was looking for. after all this i finally got my financing question answered . i leased the new kia because had no idea what the service work on the 2016 kia would entail. jessica , in finance, was extremely knowledge and explained what my options were so i could decide how to proceed. i have dealt with some of your sales personal before and because i didn't lease from them they don't even acknowledge my presence since then. More
Awesome The experience was so great! Sean was amazing and awesome at what he does, he is so helpful and nice which is a good thing!! Thank you so much for fix The experience was so great! Sean was amazing and awesome at what he does, he is so helpful and nice which is a good thing!! Thank you so much for fixing my KIA :) More