Kia of Round Rock

I Jad a great service been down at the Kia last week, for my oil change it was Great service and professional, I would like to thanks everybody and special thanks to Mr. John Scurloc, was great customer ser my oil change it was Great service and professional, I would like to thanks everybody and special thanks to Mr. John Scurloc, was great customer service. More

Clarence King was great! Educated me on the vehicle I purchased. And listen to everything I wanted and liked on my dream Kia Soul s 2020 purchased. And listen to everything I wanted and liked on my dream Kia Soul s 2020 More

We had an amazing experience we Trace. He helped us find the Kia we wanted, and even provided us with a loaner till our car arrives! the Kia we wanted, and even provided us with a loaner till our car arrives! More

Great Used Car Buying Experience I had been without a car for almost 2 years and was worried that I wasn't going to be able to get the car of my liking once I had save up enough money I had been without a car for almost 2 years and was worried that I wasn't going to be able to get the car of my liking once I had save up enough money to buy. I looked at several cars in the market and something just felt kind of off about them. When I first came to Southwest Kia, I was discouraged, the salesman that I had just felt like he was rushing me. Cars aren't cheap, and being without a car for so long I didn't feel like my presence was valued. I hesitated to come back. I looked up a few more of my car. I was pretty dead set on getting a Honda Fit, and I mean no disrespect to the Kia brand when I say that, but either the mileage was too high, or something felt off about the test drive. With my 2015 Used Honda Fit that wasn't the case. I had to go back. But if going back meant I had to talk with the same guy....I wasn't sure it was worth it. After words of encouragement from my friends and family I went back to the dealership and asked to speak with another salesman. His strategy wasn't working with me. I spoke with Fidel and he was pleasant, patient, and understanding. Car buying is a headache even at the best dealerships, but I felt satisfied with my second test drive and bough the car. The car was cleaned, and presented to me after the financing office. The financing wasn't too bad, but the programs that they use need an update, because it glitched out at some point and I had to start from the beginning. It was a mostly pleasant experience, and I appreciate that I wasn't given a lot of obvious bs lies some dealers are known for. I know a handful of people in the car market, I'll definitely recommend this place, and recommend Fidel as their salesman. More

I decided to try and go purchase a new car. I went into Kia and told them what I wanted, and what I wanted my monthly payments to look like. The sales consultant Nicole made me feel welcomed and comfortabl Kia and told them what I wanted, and what I wanted my monthly payments to look like. The sales consultant Nicole made me feel welcomed and comfortable, but she also went out of her way to make everything happen the way I wanted it to! I was so happy and excited with how everything turned out, and she was there to make sure I was satisfied with my purchase. Her customer service is great, and that night I walked out with my 2020 Kia Rio! :) I will be coming back to her! More

Very Pleasant Compared to Other Dealerships in the Past Fidel Martinez was Professional but Pleasant and Friendly, which was surprising as compared to dealerships I've dealt with in the past ! Just as surp Fidel Martinez was Professional but Pleasant and Friendly, which was surprising as compared to dealerships I've dealt with in the past ! Just as surprising, is the fact that Mr. Martinez was very helpful to me, Even AFTER The Sale !! I was very satisfied with his performance. If I owned a business of my own, Mr. Martinez is the type of person I would seek to hire as either an Employee or a Supervisor over other employees ! Thanks to one and all for a Good Experience. Richard L. Williams More

The service Landon offered was very detailed and he kept me informed of the progress throughout and offered discounts for veterans which was greatly appreciated. me informed of the progress throughout and offered discounts for veterans which was greatly appreciated. More

The BEST Salesman EVER Acabo de llegar a este pais y vine a comprar un veiculo usado cuando conoci a Fidel, como soy Cubana (Fidel Castro)no me cayo muy bien al principio pe Acabo de llegar a este pais y vine a comprar un veiculo usado cuando conoci a Fidel, como soy Cubana (Fidel Castro)no me cayo muy bien al principio pero como tiene una personalidad muy agradable me ayudo y me explico todo los pros y contras de el vehiculo usado. Ayudandome asi a tomar la desicion de comprar una Sorento nueva. Gracias Fidel, tu eres el unico fidel con el que si se vale hacer negocio More

It was fast and to the point got a new car fora supa good deal in like 2h they have good coffee there and I never thought I’d have a Kia but they won my heart❤️ deal in like 2h they have good coffee there and I never thought I’d have a Kia but they won my heart❤️ More