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Kia of Puyallup

Puyallup, WA

4.6
636 Reviews

111 Valley Ave NE

Puyallup, WA

98372

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Showing 636 reviews

February 29, 2012

The service staff was very friendly, they did a good job listening to me and the service performed was excactly what I requested,done on time and at the price that was quoted.I will be back for all my servi More

by art tachell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember. sorry
Mar 02, 2012 -

Kia of Puyallup responded

Hi Art - Thank you for allowing us at Kia of Puyallup to service your vehicle. We appreciate your business and the kind words. - Ryan Sawyer, General Manager

February 28, 2012

After a not so satisfying trip to Renton Kia, I drove to Puyallup with my trade-in car. I drove home with a new Kia Soul and I've been very pleased ever since. Zach and Justin helped with all the obstacles More

by smbirch1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Pappuleas, Justin Scherz, Justin Scherz
Mar 02, 2012 -

Kia of Puyallup responded

We are happy to hear you are enjoying your new Kia Soul - they are fun cars! Thank you for the kind words and I will pass them on to both Zack and Justin. Thank you for allowing us to earn your business and we hope you continue to enjoy your Soul. - Ryan Sawyer, General Manager

February 28, 2012

I Have always been treated with the upmost respect and it I Have always been treated with the upmost respect and it is always a wonderful experience every time I go to your dealership. I really don't lik More

by tvolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keegan Williams, Keegan Williams
Mar 02, 2012 -

Kia of Puyallup responded

Wow, thank you for the nice review. It means a lot to all of us at Kia of Puyallup that you would drive 20 minutes out of your way to service your vehicle at Kia of Puyallup. We understand that you have choices and appreciate the fact that you choose us. I will pass on your kind words to not only Keegan, but our entire Service Department. Thank you very much for your business and allowing us to service your vehicle. - Ryan Sawyer, General Manager

February 28, 2012

Whenever I make a service appointment, I am scheduled within the week. When I arrive I am helped promptly by the friendlies staff. They know my car's service record and explain what the scheduled servi More

by karrinlew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 02, 2012 -

Kia of Puyallup responded

Thank you for the kind words. We do our very best to be as convenient for our customers as possible. Thanks for visiting us and allowing us to service your vehicle. - Ryan Sawyer, General Manager

February 28, 2012

My problem was my tire pressure. The tires should be 32, they were 24. My tires had recently been rotated so pressure should have been checked. Other then that the service was good and the customer servic More

by mychocolatta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 02, 2012 -

Kia of Puyallup responded

Thank you for taking the time to write this review and we are sorry if there was a problem with the tire pressure. We do our best to make sure our service customers are completely satisfied and we would be happy to check your tire pressure if you bring it back in. We want to make sure you happy with your experience. Thank you for the kind words about our staff, we do appreciate it. - Ryan Sawyer, General Manager

February 28, 2012

I love this dealership! They allowed me to bring my dog into the waiting room and everyone was stumbling over her. Also they made a quote over the phone to replace something and it took much longer than th More

by justthom01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and the Entire staff, Tammy Stephens
Mar 02, 2012 -

Kia of Puyallup responded

Hi Thom - Wow, thank you for the review! Everyone gets a kick out of seeing a dog in the waiting area from time to time. I'm sure the dog was no problem. Thank you for allowing us to service your vehicle. I will definitely pass on your kind words to Tammy and the rest of our service staff. Thank you very much. - Ryan Sawyer, General Manager

February 28, 2012

I have had my Kia for over 4 years and have not and will not have it serviced anywhere else. The staff are friendly, the quality of advice and workmanship is outstanding. I like the fact that you can relax, More

by Philrf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service department
Mar 02, 2012 -

Kia of Puyallup responded

We are thrilled to hear that you enjoy some of the amenities we offer while you are waiting. We tried to build our dealership with our customers in mind. Thank you for the kind words and for allowing us to service your vehicle for the past 4 years. Take advantage of our car washes anytime :) - Ryan Sawyer, General Manager

February 27, 2012

My experience from the purchase to my new Kia Sportage last May to the service department has been outstanding! I also take advantage of the free car washes and the great deals on other services (ie. oil More

by Kim Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department -all of them
Mar 02, 2012 -

Kia of Puyallup responded

We are thrilled to hear you are enjoying your Sportage and taking advantage of the free car washes. Thank you for the very nice words and allowing us to earn your business and service your Sportage. - Ryan Sawyer, General Manager

February 27, 2012

I came in for an appt to service my Kia Sportage. I was getting an oil change. So nothing fancy. I always go in on Saturdays but this time I got a Friday morning appt. Even though I was second in line, the More

by ClaireR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont recall
Mar 02, 2012 -

Kia of Puyallup responded

On behalf of all of us we are sorry if you felt that you were being ignored or passed over while you were waiting for service. I'm certain there must of been a reason as to why others were getting helped first, but none the less it isn't right. The last thing we want is our customers to feel like they can't visit us on certain days. I'm certain if you give Friday's or any other day a visit again your service experience will be up yours, and our, expectations. - Ryan Sawyer, General Manager

February 27, 2012

they are very polite and courteous..They called when the service was complete, washed my car..Explained what was done so there was no questions left hanging.. 10 out of 10!!! More

by NathanRowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hobert
Mar 02, 2012 -

Kia of Puyallup responded

Wow...10 out of 10, it doesn't get much better than that! Thank you very, very much for the kind words. Thank you for allowing us to earn your business. - Ryan Sawyer, General Manager

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