Kia of Puyallup

unhappy with my soul My wife bought his and her Soul's. My car was not to my likeing. told Kia the story and they made a swap to my likeing.Steve Callison took it on himse My wife bought his and her Soul's. My car was not to my likeing. told Kia the story and they made a swap to my likeing.Steve Callison took it on himself and got the deal made Excellent Dealership and sales person.Thanks Steve. Gwynn &Mary More

We LOVE our new Kia! We ended up getting what we wanted, laughed along the way, and we loved our salesman! Getting them to budge on the price of the car was a bit difficul We ended up getting what we wanted, laughed along the way, and we loved our salesman! Getting them to budge on the price of the car was a bit difficult but we still walked away VERY happy. If you're looking for an upbeat attitude and a comfortable spot to shop with low pressure to buy I would say to visit Kia of Puyallup. And you get free car washes for life!! That's a win-win!! Thank you to Rich and Kia of Puyallup - you were fabulous! More

Must place to visit if purchasing a car! This was one of the best car buying experiences I have ever had. Everyone was extremely courteous and helpful. Never felt any undue pressure throughou This was one of the best car buying experiences I have ever had. Everyone was extremely courteous and helpful. Never felt any undue pressure throughout the car buying experience. Highly recommend this dealership! More

Great experience Thank you Rich Purdy for all of your amazing help!we love our beautiful new car,and appreciate your business , and great customer service.also a shout Thank you Rich Purdy for all of your amazing help!we love our beautiful new car,and appreciate your business , and great customer service.also a shout out to zack in the finance department too!You guys rock!!!Thank you again ,feeling super grateful! Jason & Julie Luke More

Mark Urbano is a excellent salesperson When we stopped by to shop at Kia of Puyallup we were warmly met and shown the inventory we were interested in. Mark displayed excellent knowledge of When we stopped by to shop at Kia of Puyallup we were warmly met and shown the inventory we were interested in. Mark displayed excellent knowledge of the cars and never seemed pushy. He was always trying to present professionally the vehicles in a positive and persuasive way. When I called to thank him for taking care of us on our visit and that we had found a different make car to buy he thanked us and asked that we would consider Kia the next time. The only reason we didn't buy a Kia was the interior color we were looking for wasn't available in the model we wanted. We would strongly recommend Mark at Puyallup Kia to anyone we know or hear of that might be looking for a Kia.. More

This place is awesome This was one of the best car buying experiences we have ever had. We have found a new dealer to buy all if our new cars. This was one of the best car buying experiences we have ever had. We have found a new dealer to buy all if our new cars. More

Used Car Purchase After searching the internet and finding the used Honda I wanted to purchase located at Kia of Puyallup, I visited them for a test drive. The salesman After searching the internet and finding the used Honda I wanted to purchase located at Kia of Puyallup, I visited them for a test drive. The salesman on duty was Marc Urbano, and from the get-go Marc was professional, but not high-pressure. Marc answered all my questions, took my daughter and I on a test drive and, once I decided to purchase made the negotiation process very easy and low-stress. I was able to negotiate a price lower then the interest list price fairly quickly. As an older single woman buying a used car I felt comfortable, listened to and respected. Once I moved on to the Finance Dept. Tyler was also very professional, organized, and low-key. All the paperwork was already prepared, Tyler explained each paper to be signed, and when he offered me additional options to purchase they were listed side-by-side for an easy new payment comparison. For the items I declined Tyler simply replied, "OK" and again, I felt no pressure to purchase something I didn't want or need. I would definitely recommend a friend to this dealership or return when I need another vehicle. More

Outstanding! My experience couldn't have been better. Rich was wonderful, he was able to answer all my questions and seemed to understand what I was looking for. I My experience couldn't have been better. Rich was wonderful, he was able to answer all my questions and seemed to understand what I was looking for. I went in for an oil change on my Sedona and left with a new car. I bought a 2015 Soul, this was my third Kia purchase and I would and will go back for my next on!! More

Phenomenal I am very hard to sell to, especially when it comes to cars. But when I arrived at KIA of Puyallup (March 2011), I was pleasantly greeted by a very n I am very hard to sell to, especially when it comes to cars. But when I arrived at KIA of Puyallup (March 2011), I was pleasantly greeted by a very nice young man. I chose to go ahead and try the other vehicles I needed to check off my list, then returned to KIA of Puyallup. The young man was working with other people, so we were handed off to Rich Purdy, and this was the best experience I had ever had buying a car. Rich was an amazing person to work with. I don't do all the back and forth and haggling, and I was very upfront with him about it and he took note. I gave him my bottom line, and he did his part. I drove out that day, my birthday, with a new Sportage. I was so happy with the experience, I wrote a letter to the dealership on his behalf without his knowledge. He called that next week to thank me, as the letter was read in their weekly sales meeting to everyone in attendance. Fast forward almost exactly three years ... my husband and I are at the dealership getting the oil changed in my Sportage, and head over to sales to say hello to Rich. My husband starts eyeing the KIA Cadenza on the showroom floor. I convinced him to take a drive in it and see what he thought. Well, long story short, we test drove both the Cadenza and the Sorento that day, then returned the next day to talk to Rich. We left that afternoon with a 2014 KIA Cadenza, and a 2014 KIA Sorento! Rich is just the best, I can't praise him enough. During the process of we found out poor Rich was having a little 'freak out' because this sale was his first ever two-car sale. Between he and the dealership, they figured out how to get us both cars, with all the possible discounts available! Rich is truly the best and he's such a happy and fun person to work with!! And Ryan in Finance made the signing process seamless with two sets of documents to sign off on. T&MS More

If you need a vehicle go see Erin! ! Words can not describe how thankful I am when I comes to meeting such a wonderful person. I am a tough sell when it comes to spending money. Erin was Words can not describe how thankful I am when I comes to meeting such a wonderful person. I am a tough sell when it comes to spending money. Erin was the ONLY salesperson I came in contact with that listen to what I had to say, and took my limitations into mind. She bent over backwards and gave me the deal of a life time to get me the greatest car I have ever owned. Her attention to what the customer wants and stellar personality is what makes Erin Johnson the best car sales woman on the PLANET! She has earned my business for the long run! Thank you Erin! I truly can't thank you enough! In two years you'll have to get your hands on my Mazda Speed3!! More