Kia of Puyallup

Got an amazing deal I worked with Don McAndrew. I have the vehicle I wanted, at a price that was unbeatable and they worked with me to do exactly what I needed to be able I worked with Don McAndrew. I have the vehicle I wanted, at a price that was unbeatable and they worked with me to do exactly what I needed to be able to make this work. Was very friendly and honest. I and my family have purchase several cars here before and with the sales and service I would not hesitate to do it again. More

a delight to work with! I had my mom and my sis with me to look at cars for myself, we had come to Kia of Puyallup back in September and Don McAndrew had helped us at that ti I had my mom and my sis with me to look at cars for myself, we had come to Kia of Puyallup back in September and Don McAndrew had helped us at that time ( we did not find a car). My sister kept his card and we were very happy to see that he was the one to walk out and help us this time too! He was patient and very helpful he made my experience of buying my car pleasant! More

First Minivan...Great Experience! I was the person that swore I'd never drive a minivan. Not only did I just buy a 2015 Kia Sedona, I love it! We drove all the way from Camano Island I was the person that swore I'd never drive a minivan. Not only did I just buy a 2015 Kia Sedona, I love it! We drove all the way from Camano Island to Kia of Puyallup because of the dealer reputation, incentives and massive selection, and it was worth the drive. Our sales person (Rich Purdy), was knowledgeable, friendly and worked his tail off to get us best deal possible. We would absolutely recommend Rich's services (and already have in fact) to others. The process was quick and organized, which we appreciated given the drive we had to go home. More

Family Friendly Dealership with no pressure! My husband and I bought our first minivan there. The dealership was clean, professional and did not mind my 21 month old running around. The staff was My husband and I bought our first minivan there. The dealership was clean, professional and did not mind my 21 month old running around. The staff was friendly and helpful and even eased our trepidation about buying a minivan. They worked hard to get us the best price and all the discounts they could apply to our loan. They even went with another financier because they got up better payments and a better rate. More

We had a great experience at Kia of Puyallup We came to Kia of Puyallup after our old car had been stolen. We couldn't have asked for a more friendly group of people. Clin Baker gave exceptional We came to Kia of Puyallup after our old car had been stolen. We couldn't have asked for a more friendly group of people. Clin Baker gave exceptional service to us. It was my first time buying a new car and he was patient as my wife took me through the steps of it all. I was afraid of being taken advantage of because we were in a situation where we needed a car, but I believe they went above and beyond to give us a fair price to get us in the car we wanted. More

no presure got what we wanted with no run around The place was clean with a friendly sales staff that showed us all of our options with the model we wanted. after showing us all the options she sat d The place was clean with a friendly sales staff that showed us all of our options with the model we wanted. after showing us all the options she sat down with us and described the price options of each model car we wanted. When we made our decision she walked us through all of the cars features and how to use them. More

The Nordstom of Car Dealerships! (Genuine Service) I am a single female law student with previous business ownership and sales experience; so, I'm vulnerable, because I know nothing about cars, yet I h I am a single female law student with previous business ownership and sales experience; so, I'm vulnerable, because I know nothing about cars, yet I have experience in negotiations, business, and sales. I loved my experience; I felt pampered, and protected (more on this later)! I would definitely purchase another car here, and I will use this dealership to service my car though I must drive 45 minutes, one way, to get to it. The people are that great! When I arrived at the dealership, I already had in mind a car I wanted to purchase, because I'd done some research online regarding the fair price of my trade-in and the price range of the Kia Rio. I thought I liked the size and the price point on the Rio, and they had the color that I wanted: black--although, I didn't like the interior beige/cream color accent. Don McAndrew greeted me at the dealership and familiarized himself with my needs and desires in a car through a comfortable conversational introduction. All of his questions were right on point: none of them were intrusive. Then he took me to the lot to look around. He let me look at a car two sizes up from the Rio (I didn't want something too big, because I must maneuver in tight parking garages all the time, and I'd damaged my old vehicle a few times). I thought it was too big, so we immediately stopped considering that car and looked at the Forte, which is one size up from the Rio. I somewhat liked this car, and knew that I didn't want to go smaller. Bingo! Don helped me to determine that I didn't want the car that I thought I did, because it was too small. He never said, "Oh, you don't want that car. It's too small." He simply let me browse the inventory and asked me questions about what I liked and didn't like. He let me sit in the cars, look at them, told me their features, etc. This is exactly the kind of sales experience I love. Who wants to buy something they don't really want? Don didn't know which car I wanted, he simply showed me a variety of cars, and educated me on their features, so I could determine on my own what I really wanted. Now, I had narrowed my selection to the Forte based on size, but I hadn't considered all the eligible cars on the lot, so Don asked whether I'd considered the Kia Soul--because it's one of their most popular cars--to which I immediately said, "I hate the way they look! They are so ugly! But, let's go look at it because I like the name." (I know: "What's in a name?" but I'm the open-minded and adventurous sort). I was also concerned that they were too big. DO NOT JUDGE A BOOK BY ITS COVER! The second I sat in the Kia Soul, I was hooked. It's not too big and not too small. It's just right! I love it! It's deceptively large inside, but it comes in a trim package. It's actually shorter than the Forte, which means it's easier to park, but because it has a square body, there's a ton of room in the passenger compartment! I guess I'd call the Soul a sports utility vehicle, which is exactly my speed. I couldn't even look at passenger cars after sitting in the Soul. I immediately started thinking about all the things I could do with it: skiing, hiking, fishing, hunting, road trips, camping, etc. Heck, if I put the seats down, I could even sleep in it. That, and I can play with the Soul in the city, too! I can park it anywhere, and with that sexy black finish it fits right in! The one I purchased has exactly the look I want: black with black interior. And, the Soul is tricked out! It has so many toys that contrary to my typical approach, I actually looked over the owner's manuals to get a feel for what I was working with. Further, the Soul has the features I desperately need--back up camera, anyone? I can't believe I was riding around in my simple old car for so long. Who knew how advanced cars had become in 13 years? The bottom line is that I never would have discovered the Soul without Don, because on the internet, I would have judged it by its cover, which at first, I hated. But after seeing the inside of this bad boy, I simply look at my Soul and I get excited to take it for a drive! Actually, I simply think about it, and I want to take it for a spin! I am head over heals; I love everything about it. I mean, the Soul anticipates my needs--favorite movie theaters with current movie times? What? Really? OMG! So, after the excitement of finding the one and making sure that I purchased the model in my price range and with the necessary features, it was time to work on the financing, which can be a distressing part of the purchasing process. Not so here! Ryan Mirante was helpful and efficient (and humorous) in explaining all the aspects of the loan I was taking on, and I know something about loans. Not once did he attempt to take advantage of me. I was freaking out that these guys weren't going to make any money on the deal! (They will, but their heart was extremely cooperative and generous. If I'm going to spend money, I want to choose how much and how long. I might even spend more money than they thought, because spending that money gets me the features that I really want. The people here are confident enough to focus on making me happy, knowing that they'll end up happy, too). We also worked out the details of my trade-in, and again here, I was pleasantly surprised. This team works with an open hand, rather than a closed fist. And, they go overboard to please! Don helped me to transfer a bunch of heavy stuff I had in my bigger old car, to the Soul, which fit it all with room to spare; gave me a quick and dirty run down of some of the Soul's features; and one of the tech expert sales guys, I think it was Scott Clyburn, came out and held my hand through the more complicated tech. Wow! These guys are in a class of their own. I didn't want to leave! Also, I practically wiped out the on-site auto shop. There are a number of necessities in there, and I found a jump starter kit to-die-for. I'd been looking for one, but didn't know that they even existed. I could go on, but suffice it to say: I'll return. More

Friendly Help w Great Service Sales person Erin was very knowledgeable, friendly and really listened to my needs. Best auto purchase experience to date for sure! And that was jus Sales person Erin was very knowledgeable, friendly and really listened to my needs. Best auto purchase experience to date for sure! And that was just the start. The continued professionalism is ongoing with follow up and the service center. I highly recommend Kia of Puyallup. -DG of Edgewood More

Second Auto I Purchased in less than a year I went back to this dealer because they weren't pushy. Not last year and not again this year Rich listened to me and what I wanted, not my wife. Aft I went back to this dealer because they weren't pushy. Not last year and not again this year Rich listened to me and what I wanted, not my wife. After all she got a new car last year. Never once did I hear what can I do to sell you a car now. He was helpful informed willing to work with me towards what I wanted. I would recommend this dealer to any one and dare you to have a better experience any where else. Thanks Rich and KIA of Puyallup you took the hassle out of buying a car. More

Back Again I have purchased and leased a number of cars from Kia of Puyallup in the past few years and Rich has always been a comfort to deal with. If I have any I have purchased and leased a number of cars from Kia of Puyallup in the past few years and Rich has always been a comfort to deal with. If I have any problem what so ever all I have to do is call him and he has it worked out in a short amount of time. He even answers stupid questions without laughing at me. I have not ran into any employee there that does not greet you with a smile and tries to be of service. Thank you Rich for being who you are. More