Kia of Puyallup

I was very impressed with my visit to Kia of Puyallup. I had originally made contact with Sara Brown via a text message to verify that they had hybrids in stock. She reached out to me right away and we se I had originally made contact with Sara Brown via a text message to verify that they had hybrids in stock. She reached out to me right away and we set up an appointment to meet at the dealership. We met, she showed me the models I was looking for, described the features and differences and made it so easy. The process was very efficient. I then met with Jason on the financing piece. He made sure that I got the best rate possible. I didn't have to deal with the old fashioned 'negotiations.....with the paper and pencil. They have all of the options listed out for you on a tablet and you choose the add on's you want and as you make the changes, the monthly payment options are adjusted. It was really nice not to have that back and forth between finance and the sales person. Made it so much easier. Thank you Sara and Jason for making this a pleasant experience. More

First of all we ordered our Sorento back in late February and we finally picked it up mid-September . During this time, Sara was very good at touching base on a regular basis to status us on the timeline whi and we finally picked it up mid-September . During this time, Sara was very good at touching base on a regular basis to status us on the timeline which changed frequently. The wait was not a hardship for us as we had been driving a perfectly good car in the meantime. We've had our Sorento for 5 days and so far, and we couldn't be happier. The car is very easy, and comfortable to drive. The various interior systems are very well laid out, and the infotainment system is very intuitive. The actual purchase and financing was pretty straight-forward and painless and didn't take over 3-hours to complete. This also included making appointments for oil change, and chip guard and ordering floor mats. Everyone I met was friendly and very easy going. Sara took us through all of the proceedings with calm efficiency and patience. Chris, the guy who handled our financing, was equally amazing in explaining all of the warranty/service add-one. Thank you very much! More

My sales person was great to work with! listened to my concerns, gave great advice and didn't pressure me at all. Don't be afraid to ask questions! Finance team worked to find me the best listened to my concerns, gave great advice and didn't pressure me at all. Don't be afraid to ask questions! Finance team worked to find me the best interest rate and offered a fair trade in for my existing Kia, could have been slightly better trade in value, but don't we all say that! other than that it was a great experience overall. More

We worked with Chris Raico to purchase our new Sorento. He was very professional and courteous. He was not high pressure. Chris made the process very pleasant. Additionally, it was nice to see all the depa He was very professional and courteous. He was not high pressure. Chris made the process very pleasant. Additionally, it was nice to see all the departments were friendly and interacted nicely with each other, including sales, finance and service. We would highly recommend Kia of Puyallup. More

Sales Department was great, courteous, friendly and honest. Since this was our first EV purchase Ron Topp explained everything to us and answered any and all questions. The only thing that could have b honest. Since this was our first EV purchase Ron Topp explained everything to us and answered any and all questions. The only thing that could have been better would be to have more or faster car chargers so we could have had a full charge. Would highly recommend KIA of Puyallup. Thank you Ron for making this purchase easy, fast and keeping us well informed during the 2 month wait. More

I had been considering trading in my car for a few months so when I took it in to the dealership to for a tuneup I decided to look around and was approached by David who helped me figure out the value of my so when I took it in to the dealership to for a tuneup I decided to look around and was approached by David who helped me figure out the value of my car and get me into a new car without making me feel pressured. He showed me a couple things and helped me get into something I was comfortable with. Then the financing process all together took about 30 minutes, I wish I could remember the finance officers name but I do remember that he has like 20 years experience or something like that so he knew what he was doing. It was relatively quick and painless. All together not an unpleasant experience and I love the car! Thanks for everything! More

The sales process was short and excellent. Dealer staff is professional and courteous. Since this was our first purchase of an EV the staff spent a good amount of time introducing us to the features and fo is professional and courteous. Since this was our first purchase of an EV the staff spent a good amount of time introducing us to the features and followed up several time to see if we had questions. More

Dedicated, friendly staff! Listened, and made my deal happen!! They will make it happen for you too! Sales and finance team are amazing! Thank you Amanda for getting me into my Stinger!! Love! Love! happen!! They will make it happen for you too! Sales and finance team are amazing! Thank you Amanda for getting me into my Stinger!! Love! Love! Love!! More

I was not sure that I was actually going to but a car when I wen there on a Saturday morning, but Marvin S. made it really easy to feel like we made the correct decision. Even after we had bought our bra when I wen there on a Saturday morning, but Marvin S. made it really easy to feel like we made the correct decision. Even after we had bought our brand new car, and left - he made sure to check in on us and make sure that we were still happy with the car we had bought. I highly recommend Kia of Puyallup, and you can trust Marvin. More

We worked with Amanda Garcia to purchase a almost new KIA Sorento. Though reasonably new to the dealership Amanda provided excellent service and we ended up very happy with our purchase. Sorento. Though reasonably new to the dealership Amanda provided excellent service and we ended up very happy with our purchase. More