Kia of Orange Park

Everyone in his dealership was highly qualified and very helpful. Rick was the most helpful, fighting for my cause and making it possible for me to get a new car. I am very grateful for the entire staff at helpful. Rick was the most helpful, fighting for my cause and making it possible for me to get a new car. I am very grateful for the entire staff at Kia of orange park. More

It didn't have all the hassle everyone hears about when buy a car. Rick worked hard to get us financed. The other sales personnel that were not even going to get commission were also extremely friendly. buy a car. Rick worked hard to get us financed. The other sales personnel that were not even going to get commission were also extremely friendly. More

Today I purchased a 2013 KIA Forte and I am very please with the service I received. Arthur (Art) Ayers and David Baker provided me with excellent customer service and detail information about my new vehi with the service I received. Arthur (Art) Ayers and David Baker provided me with excellent customer service and detail information about my new vehicle. I have always been skeptical about buying a new car due to the schemes and dishonesty of sales men that I have dealt with in the past but after working with Art and David, I have a new outlook on buying a new car and will refer all my family and friends to this dealership. I recommend this dealership to anyone looking for exceptional services, expertise, and most of all honesty. More

This is a very friendly and knowledgable dealership. I was looking for a difficult to find limited edition vehicle (KIA only made 500 for 2013) and they were able to get me just what I wanted. The transac was looking for a difficult to find limited edition vehicle (KIA only made 500 for 2013) and they were able to get me just what I wanted. The transaction was quick an thorough and I did not feel pressured. The price was right and the service department did a great job installing the upgrade that I ordered. This is the best new car experience that I have ever had. More

Our car salesman (Edward Hamilton) was awesome. Despite a few misunderstandings, the general manager (Rick), called us and resolved every issue that we had. He was very helpful and very professional. I do wi few misunderstandings, the general manager (Rick), called us and resolved every issue that we had. He was very helpful and very professional. I do wish the other staff members would take a few lessons from him. He really cared about our overall satisfaction. He and Edward both get an "A" in my book! If you happen to go to this dealership, please ask for one of these gentlemen. More

I have purchased many cars in my lifetime, but never have I been treated with such excellence. Clyde Mamuscia is by far the most knowledgeable and curteous car salesman I have ever worked with. I had no mone I been treated with such excellence. Clyde Mamuscia is by far the most knowledgeable and curteous car salesman I have ever worked with. I had no money down and bad credit and the team at Kia of Orange Park got me into a brand new Kia Forte with very reasonable payments. I have already recomended other people and will gladly do so in the future. If you have a similar situation as mine see Clyde and trust him to get you into a quality vehicle. More

Was working with Charles through the internet sales for several weeks trying to find the perfect Soul in our price range and specifications. Happened to come by the dealership on a Friday night to see if several weeks trying to find the perfect Soul in our price range and specifications. Happened to come by the dealership on a Friday night to see if anything new had come in and luck would have it there was a new Soul on the lot. While it wasn't in our price range it had all the specifications and then some! We dealt with Clyde and Chris on the initial go through and they made us very comfortable with the entire process. While they encouraged us to make a decision, due to the high demand of the car - there wasn't a high sense of pressure as you would normally get. We left the dealership that night with no car but comfortable knowing that we could think it through and come back early in the morning to close it all out. Clyde gave us his card and cell phone and encouraged us to text him no matter how late to let him know if we had made a decision. We were back first thing in the AM to close out the deal. Not only were they able to work with us on the price of a brand new Soul Exclaim! but they gave us top dollar for our 2002 trade in and was able to beat our local bank and their interest rates by 1% bringing our monthly payment down to a very manageable level. The paperwork experience was rather long and tedius; however, they kept us moving throughout the time. They took us on a tour of the service center, etc. We met with Daniel Carr, Parts Manager - he seemed rather pleasant. Encouraged to see the various services they offer within the service department as well along with competitive pricing. We learned that every quarter they offer Car Clinics where they give your car free service (various offers) and you're permitted in the car bay to watch what they do during the various processes - limited spacing, but interesting nonetheless. After the tour they took us on a tour of our new car. Unlike other dealer experiences, of signing your life away and grabbing a key to head out the door - you get an education from one end to the other on your new car. The overall experience was very good and one that likely will be bringing us back for a repeat. More

I have never had such a wonderful experience in buying a used car. I have bought many new cars dealing with many different Ford stores and never have I had such an experience as this one. Gary was the fir used car. I have bought many new cars dealing with many different Ford stores and never have I had such an experience as this one. Gary was the first person that I interacted with and he was wonderful. Rick helped in getting me financed and worked extremely hard. Here is what I found so profoundly different at Kia. The people working there or at least the ones I had interaction with truly wanted to help and go above and beyond in order to get a customer financed, but at the same time giving excellent customer service. I will recommend this dealership to everyone I know. I will also be back when I decide to get another vehicle. Thank you to all that I had dealings with...you made this a painless experience and appreciate all that every did for me. More

I love my car and i got awesome service from the time i stepped onto the lot. I didnt feel pressure to do something i didnt need. Now i drive a kia soul and wouldnt trade it for the world stepped onto the lot. I didnt feel pressure to do something i didnt need. Now i drive a kia soul and wouldnt trade it for the world More

This is the 3rd car I have bought from Rick, but the first since he has been at Kia of Orange Park. The entire deal took less than an hour to pull together on the phone and I spent less than an hour on first since he has been at Kia of Orange Park. The entire deal took less than an hour to pull together on the phone and I spent less than an hour on the lot at time of delivery. I live in Tampa so everything had to be done long distance, but I was willing to make the drive to take delivery of the vehicle because of the deal and the long standing relationship with Rick. Once on the lot I was immediately greeted and the paperwork was started. Both Rick and Bryan came in on their day off to ensure everything was processed correctly and I was able to get on the road back to Tampa with ease. The sales team was more than helpful in pairing my cell phone to the blue tooth and walking me through all the features on the car. I would recommend this dealership (and already have) to anyone looking to purchase a car! More