Kia of Old Saybrook

I have bought 7 vehicles in the last 10 years all from different dealers; I have 4 daughters if that gives you any idea of what I was up against. About half of the dealers were not a good experience; 3 we different dealers; I have 4 daughters if that gives you any idea of what I was up against. About half of the dealers were not a good experience; 3 were the typical high pressure salesmen. Two were horror shows. The other half were OK, but none stood out to the point where I would go back to them. Then I went to Kia Mazda of Old Saybrook and what a pleasant surprise; no pressure, totally informative and a pleasure to deal with. Chris Johnson was fantastic, the manager was fantastic, their website was great, the car price was great, they gave me a fair deal on my trade-in and the finance dept was fantastic. Even the salesmen I wasn't buying the car from, were helpful. Wow, imagine that!!!! I know where I am buying all my future cars and I certainly don't mind putting my name on this evaluation and I guarantee that I didn't know anything about or anyone associated with this dealership until this recent purchase. I found them via Cars.com on the internet. totally satisfied, Robert Demara More

As soon as I walked into the dealership I was made welcome. John Lombardi was friendly and knowledgable about their products. my whole experience was very pleasent. I was not made to feel pressured an welcome. John Lombardi was friendly and knowledgable about their products. my whole experience was very pleasent. I was not made to feel pressured and got just the car and deal I wanted. Anyone would have the same treatment from John Lombardi and associates. More

I gave this dealership a perfect score because of their salesman John Coons and also for their very friendly staff. We have purchased a vehicle there in the past and have been very please with the service. salesman John Coons and also for their very friendly staff. We have purchased a vehicle there in the past and have been very please with the service. However John took his time with us because we were unsure to buy a used or to lease a new car. He was incredibly informative and showed us all our different options. We ended up leasing a 2014 Kia Sorento and just love it. Thanks to John we made the right choice. More

Excellent car buying experience. John, Dan, and Stacey were all very friendly and helpful, and they got me into my new car very quickly! I highly recommend Old Saybrook Kia-Mazda! were all very friendly and helpful, and they got me into my new car very quickly! I highly recommend Old Saybrook Kia-Mazda! More

From start, the test drive to finish, purchasing the car - the entire experience was good. He was knowledgable about the Kia cars and helpful with everything asked of him. - the entire experience was good. He was knowledgable about the Kia cars and helpful with everything asked of him. More

Buying here was actually a pleasant experience. The negotiations went smoothly and well. We probably could have bargained for a lower price overall but chose not to, so we paid a bit more than Kelly Bl negotiations went smoothly and well. We probably could have bargained for a lower price overall but chose not to, so we paid a bit more than Kelly Blue Book said was the median for this area. More

My experience at Kia of Old Saybrook was excellent. The staff was wonderful and very helpful. They were never pushy so I didn't feel forced to buy anything, which made me feel more comfortable to do busine staff was wonderful and very helpful. They were never pushy so I didn't feel forced to buy anything, which made me feel more comfortable to do business with them. I would definitely recommend them to others who would like to purchase I good reliable vehicle with an incredible staff. More

Top notch service from knowledgeable, friendly people. The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? More

I have owned my 2006 Kia Sadona since 2006. I bought it new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix t new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix the first time. They are always friendly. My van now has over 150,000 miles on it. It still runs great. Over the past few years as the vehicle has need service I would never consider going to another dealer or mechanic. I want the job done right and timely. More

If I had been asked to rate my service after the last time I visited the dealership, we would be looking at a very different review. Kia has done an excellent job of turning their service department aro time I visited the dealership, we would be looking at a very different review. Kia has done an excellent job of turning their service department around. No longer will I have to wait two hours for an oil change or be spoken to rudely when asking questions. Brian was great to deal with and actually resolved an outstanding issue that I had left over from a previous visit. I will no longer dread my service visits. Thank you. More