Kia of Old Saybrook

NO SPARE TIRE IN NEWLY LEASED CAR!!!! I am very disappointed that it was never mentioned by the sales department that the car has no spare tire! My 18 year old daughters first new car for I am very disappointed that it was never mentioned by the sales department that the car has no spare tire! My 18 year old daughters first new car for college which I wanted to make sure she was safe in with no worries and then to find out 4 months later from a friend that the car doesn't carry a spare tire. This really set me back that it was never mention to me and them knowing my daughter has to travel far for school and wanted her to be safe. If I have known this I would have never leased the car. More

Quick easy and to the point Excellent service, staff is friendly and extremely helpful. First new car i have ever bought and the staff at kia of old saybrook made it a very enjoy Excellent service, staff is friendly and extremely helpful. First new car i have ever bought and the staff at kia of old saybrook made it a very enjoyable experience. Will definitely be returning for any car needs More

Great experience! The second time around we have had a very pleasant experience with Kia in Old Saybrook. John Lombardi didn't stop searching until he found "the one" p The second time around we have had a very pleasant experience with Kia in Old Saybrook. John Lombardi didn't stop searching until he found "the one" perfect car for us and our new baby. I had previously had a rough experience with a bank unaffiliated with kia, that rents their upstairs, however having improved my credit we are no longer using that bank. Perfect car, smooth transaction. Feels like family. Thank you John! Oh and Patricia is amazing with babies! More

Great Experience I have been searching for the car I wanted at the price I wanted for what seems like forever. A couple hours with John Coon at Kia of Old Saybrook and I have been searching for the car I wanted at the price I wanted for what seems like forever. A couple hours with John Coon at Kia of Old Saybrook and he found me the car I wanted and the deal I was looking for. Couldn't be happier with the purchase. More

A great place Stopped in to look at possibly trading in my 2012 Kia on a Sunday. We thought they were closed, but someone was there . We were greeted by Keith Campb Stopped in to look at possibly trading in my 2012 Kia on a Sunday. We thought they were closed, but someone was there . We were greeted by Keith Campbell. A really great salesman. Overall, our experience with the deer was fantastic. A whole different experience the 2 other dealers in Ct which we've dealt with. Great place and great staff. I highly recommend the dealership to anyone. Vicki M. More

Great overall Experience! I went to Kia Mazda with my daughter to buy her a new car and we worked with Joe Silvia. Joe was great to work with and very knowledgeable. He was ver I went to Kia Mazda with my daughter to buy her a new car and we worked with Joe Silvia. Joe was great to work with and very knowledgeable. He was very patient and made us feel comfortable about our buying decision. Joe was so good to work with that I went back with my son who was looking to buy his first car. Again, Joe helped to ensure that my son got was he was looking for in a used car and he is very happy with his decision. Dan in finance was also great to work with and very helpful. I would recommend Kia Mazda ( must work with Joe!) to anyone looking for a new or used vehicle. More

Very good customer service We had a very good experience and good customer service with John Coons(jc). He was professional and timely. Would recommend to others. Some conern We had a very good experience and good customer service with John Coons(jc). He was professional and timely. Would recommend to others. Some conern with my trade in but out of his hands. I am sure he will stand by dealers motto of "A promise made is a promise kept". More

Better than Anticipated! I inquired about a used vehicle from Kia-Mazda of Old Saybrook online and within 10 minutes I received a call from Amy. Her friendly and informative m I inquired about a used vehicle from Kia-Mazda of Old Saybrook online and within 10 minutes I received a call from Amy. Her friendly and informative manner was just the start of a very positive experience with this dealership. My husband and I made an appointment with Joe Silva. He was very down to earth, answered all our questions in a very direct way and with no high pressure or "sales speak". It was clear to us that both he and Finance Manager Dan Height wanted to find the best vehicle for us at the best price. We drove home in a new Kia Optima. From beginning to end this was a great experience and we are delighted with our new car. While I realize that it is their job to sell cars, the time and effort they put in to getting us the RIGHT car was definitely above and beyond what they needed to do. In short I am sorry that the "scale" only goes to ten, because I would give this entire team an 11. More

Excellent dealership to do business with The sales person I dealt with, Joe Silvia, was great to work with. He even came in on his day off, because it was the most convenient day for me. Retu The sales person I dealt with, Joe Silvia, was great to work with. He even came in on his day off, because it was the most convenient day for me. Returned my phone calls promptly, explained everything well, and overall was a pleasure to do business with. No pressure, no hassle, very professional. Dan Height in finance was also excellent. Same thing- no pressure, no hassle, very professional. More

Outstanding in every way !!! I couldn't be happier with my experience with GM Fran Drake, Mazda Specialist Joe Silvia and Dan Height, Finance. They all were amazing when I came in I couldn't be happier with my experience with GM Fran Drake, Mazda Specialist Joe Silvia and Dan Height, Finance. They all were amazing when I came in to lease my 2016 Mazda6 iTouring. The time they all took to help me and explain all the process from beginning to end was beyond amazing! 100% completely professional and provided a fun and relaxed atmosphere. Thank you all so much!!! More