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Kia of Old Saybrook

Old Saybrook, CT

4.0
188 Reviews

275 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 188 reviews

December 10, 2017

Outstanding Service My experience at Kia-Mazda of Old Saybrook was absolutely positive. I went in with a mindset on what I wanted. When that couldn’t happen they gave me More

by Hulkster14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Friskey
Dec 11, 2017 -

Kia of Old Saybrook responded

We're so pleased to hear that we were able to accommodate you! Enjoy the new ride, and we look forward to seeing you again.

November 20, 2017

Easiest purchase ever !!!! I'd like to first thank Bill and Dan for making the process simple and hassle free. They went above and beyond to make sure that I was happy and satis More

by Jezel S Dupigny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Friskey, Dan Height
Nov 20, 2017 -

Kia of Old Saybrook responded

Jezel - we're overjoyed that you had such a good sales experience with Bill and Dan! Thank you for the kind words, and we hope you enjoy the new ride.

November 12, 2017

Stress-free from start to finish From the test drive through to purchasing the car, Bill was great! He was knowledgeable, laid back, and made it clear that his only concern was that I More

by Cateyes823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Friskey
Nov 13, 2017 -

Kia of Old Saybrook responded

We can't thank you enough for this wonderful review! We'll be sure to pass along the kind words to Bill, and we look forward to seeing you again.

November 01, 2017

smooth experience of buying a new car we had a very smooth experience with buying a new car with bill otherwise its very hard to deal with sales person of any dealership. More

by JIGNESH PATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 01, 2017 -

Kia of Old Saybrook responded

Jignesh, we're so pleased that you had a wonderful sales experience with Bill! Thank you for the kind words, and we look forward to seeing you again.

October 31, 2017

I got what I wanted at the right proce Bill F, Thanks so much for a great car buying experience. The selection and purchase process can be such a hassle and you actually mad enough it q More

by Ctlarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Friskey, Dan Height
Nov 01, 2017 -

Kia of Old Saybrook responded

Larry, we can't thank you enough for this amazing review! We're overjoyed that you had both a pleasant and memorable experience with Bill. Enjoy the new car, and we'll be sure to pass along the kind words.

September 06, 2017

Wonderful Danielle was great. Very helpful. I came in with a flat and they had me in and out with absolutely no issues. Very helpful friendly and customer orien More

by mnahas221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Acree
Sep 07, 2017 -

Kia of Old Saybrook responded

We're so glad you had a good service experience with Danielle! Thank you for taking the time to write this nice review.

July 29, 2017

Disappointing Ready to purchase a used car, waited all afternoon for salesman to get back to us with some numbers. Never heard from him or anyone from dealership. V More

by Buyer1
Customer Service
Recommend Dealer
No
Employees Worked With
John Coons
Jul 31, 2017 -

Kia of Old Saybrook responded

We're very sorry to hear that your experience was less than satisfactory. Unfortunately, we're unable to look up your customer history with the information you provided. At your earliest convenience, we encourage you to contact the dealership so that we might rectify this issue, thank you: (844) 346-1350.

July 07, 2017

New Car I recently purchase a car here. Overall, the salesman and services were good. They were very helpful with questions and getting back to me within a More

by jdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Jul 18, 2017 -

Kia of Old Saybrook responded

Here at Kia Mazda of Old Saybrook, we strive to make every customer's experience exceptional. We're sorry to hear about your dissatisfaction. At your earliest convenience, please contact me directly at 860-388-1300 x 120 so we can rectify this issue. Thank you, Ryan Durbiano - General Manager

May 26, 2017

Best car buying experience ever! My first ever car purchase was horrible; I was young and easily manipulated into buying a very awful used car. So, needles to say I was NOT looking fo More

by maggiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Friskey, Dan Height
May 26, 2017 -

Kia of Old Saybrook responded

Maggie, it gives us great joy to hear that you had a wonderful car-buying experience with us - especially after hearing about your first one! Thank you for this fantastic review, and we'll be sure to pass along the kind words to Bill.

May 01, 2017

Great Experience great people My husband and I recently purchased a vehicle and worked with a great guy Bill. He made the purchasing of our vehicle fun and exciting. We joked and More

by arlenefappiano
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill, Stan, Dan Height, Fran Drake
May 05, 2017 -

Kia of Old Saybrook responded

David & Arlene, we're so pleased to hear that you both had a wonderful sales experience with us! Thank you for this fantastic review, and we'll be sure to pass along the compliments to the team.

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