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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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May 16, 2024

I was greeted immediately and kept up to date with the progress of my service. More

by Wetach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 17, 2024 -

Kia of North Austin responded

We're thrilled to hear that you had a positive experience with us at Kia of North Austin! Providing excellent service and keeping our customers informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

May 14, 2024

Great service! Very helpful and answered all of the questions that I had. Were incredibly helpful. More

by Axworthylevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kia of North Austin responded

Thank you for your feedback, Levi! We're thrilled to hear about your positive experience at Kia of North Austin. Our team works hard to provide great service and to ensure all your questions are answered. We're here to assist you every step of the way. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future at Kia of North Austin!

May 14, 2024

I have worked with Daniel Epstein since I purchased my KIA. He is thorough, considerate and knowledgeable. Glad you guys have him around. More

by hurtadorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
May 15, 2024 -

Kia of North Austin responded

We're so glad to know that Daniel has been able to assist you with your KIA needs at Kia of North Austin. Thank you for the kind words and we look forward to serving you in the future!

May 11, 2024

I got a screw in my tire and brought in for repair. They got me right in and put on a new tire. I was pleasantly surprised when I got my vehicle back they had washed and vacuumed it! More

by Blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience at Kia of North Austin! It's our pleasure to go the extra mile for our customers. We hope your vehicle is running smoothly now, and we look forward to serving you again in the future!

May 11, 2024

Prompt courteous and full prior disclosure of all work … a good experience and delivered a clean washed car More

by sjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun chammberlin
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with us at Kia of North Austin! It's our priority to provide prompt and courteous service. Thank you for the review, we appreciate it!

May 07, 2024

Kia of North Austin is convenient and completed the work on my car in a timely manner. The employees were attentive and friendly. More

by Bkaatzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 08, 2024 -

Kia of North Austin responded

We're glad to know that you found our service at Kia of North Austin timely and convenient! Our team always aims to provide friendly, attentive care. Thank you for the review!

May 02, 2024

"I had a very pleasant experience during my service appointment. When I arrived, my service advisor greeted me and collected the necessary information about my vehicle. He informed me that the service More

by blharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey
May 02, 2024 -

Kia of North Austin responded

Thank you for the review! We're glad to know your service appointment at Kia of North Austin was a pleasant one and that we were able to get you back on the road quickly. See you next time!

May 01, 2024

Great service. Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very up More

by Mikail D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice lady at accounts received
May 01, 2024 -

Kia of North Austin responded

Mikail, we're glad to know you found our app and service helpful at Kia of North Austin. We always aim for transparency in pricing so it's great to see that reflected in your experience!

April 27, 2024

Had my car looking clean right out of the shop complimentary and an uber for lunch while we waited More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Kia of North Austin responded

Matt, we're delighted to hear that you had such a positive experience at Kia of North Austin! Providing complimentary services like a clean car and an Uber is all part of our commitment to excellent customer service. Your satisfaction is our priority, and we're thrilled that we could make your visit convenient and enjoyable. Thank you for choosing us, and we look forward to serving you again in the future. If you need anything else, don't hesitate to reach out. Safe travels!

April 26, 2024

They always take care of me. Appointments are easy to book. Carlos is the best. More

by YY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept.
Apr 29, 2024 -

Kia of North Austin responded

We're delighted to hear that you've consistently had positive experiences with us at Kia of North Austin! Making appointment bookings easy and providing top-notch service are core to what we do. Thank you for highlighting Carlos - we'll be sure to pass along your kind words to him. We look forward to continuing to take care of you in the future. Safe travels!

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