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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
852 Reviews

852 Reviews of Kia of North Austin - Austin - Service Center

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June 24, 2021

Wonderful and accommodating. I always feel comfortable when I wait on my vehicle. More

by MARCIABAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Service personnel always pleasant and helpful. Pricing a little higher than other places for same service but convenience of service for other issues keeps me there at this time. More

by PATRICIAOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Very disappointed with $$ charged for 60k mileage when I was told did most of it and then wouldn't honor a oil change discount, my total for my visit was $680+ Just very disappointed! More

by ERINMO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane or Shawn, Eugene Penberg
June 24, 2021

The dealership is always professional and friendly. They always take care of my needs in a timely manner. More

by JUDYATINKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

Service department is well maintained and efficient. Easy to get an appointment. Facility well maintained and clean, especially service department. The service manager John is accessible when necessary. Wait More

by BARRYMNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheeks, Vance Messick, Eugene Penberg, Michael Webb
June 23, 2021

Great knowledgeable friendly service, work done on time and great results More

by TDSTIVRINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Stivrins
June 23, 2021

Southwest Kia dealership always takes care of me. Arturo is amazing and he always makes you feel at ease when you come in to get your car repaired or get an oil change. I feel safe and reassured knowing Sou More

by MARIELACULVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo-Service
June 23, 2021

My only compliant was the person answering the phone in the service department. She was rude, i gave her my number 3 times and sh continued to say i was not listed...when i repeated for the 4th time she fo More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

Eugene was friendly and efficient, my Kia was serviced in very short time..Good Job More

by GN_AR_PENBERG
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

Someone took a jar full of quarters from my car while being serviced and it was not found. More

by EL_IUD_PUENTES
Recommend Dealer
No
Employees Worked With
Eugene Penberg
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