Kia of North Austin - Austin - Service Center
Austin, TX
805 Reviews of Kia of North Austin - Austin - Service Center
We always have the best experience when we get our oil changes. We don’t have to worry about them being dishonest or making us pay for something we don’t need. We are still waiting to hear back about havi changes. We don’t have to worry about them being dishonest or making us pay for something we don’t need. We are still waiting to hear back about having our radio in the car fixed More
Like cheers, they always know my name. Going to the dealership is like visiting home. Lots of people I look forward to seeing. My car and I always treated right. 10/10. dealership is like visiting home. Lots of people I look forward to seeing. My car and I always treated right. 10/10. More
I was asked to come In because of a recall and I had already had this fixed. I even called you before I came in to confirm it was needed and they said yes. So I'm not sure if your system doesn't keep a already had this fixed. I even called you before I came in to confirm it was needed and they said yes. So I'm not sure if your system doesn't keep accurate records or if you just wanted me to come in so you could do other maintenance. At no time was I told that this was the same recall I had been in for less than a year earlier - until I looked at my receipt and it showed that history. I ended up spending quite a bit on other things - maybe they were needed but not necessary for me to reschedule my day and spend time there. That being said, the overall service was great. But this experience does make me wonder how trustworthy the dealership is. I will have to really think twice before I react to another "recall". More
Everyone involved with the service of my kia Optima was very courteous and and kept me informed about the progress of the work being performed. very courteous and and kept me informed about the progress of the work being performed. More
The staff in the service department at Southwest Kia - Austin are friendly and knowledgeable and will help you solve whatever problem you have with your vehicle. Austin are friendly and knowledgeable and will help you solve whatever problem you have with your vehicle. More