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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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June 23, 2021

Eugene was friendly and efficient, my Kia was serviced in very short time..Good Job More

by GN_AR_PENBERG
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

Someone took a jar full of quarters from my car while being serviced and it was not found. More

by EL_IUD_PUENTES
Recommend Dealer
No
Employees Worked With
Eugene Penberg
June 23, 2021

Service department is well maintained and efficient. Easy to get an appointment. Facility well maintained and clean, especially service department. The service manager John is accessible when necessary. Wait More

by BARRYMNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheeks, Vance Messick, Eugene Penberg, Michael Webb
June 23, 2021

Great customer service experience d over there. Service people knew what they are doing and offers you all the options that is best for you, More

by JONASANANE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 23, 2021

I am from Dallas. While in Austin area my car lit up a check engine light. It had be less then a month that I was at my Mesquite Southwest Kia for a check engine light. I spoke to Manny on the phone and h More

by janmaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
June 22, 2021

Shawn and team are so nice and easy to work with, whether I need regular maintenance or have car problems. Thank you so much for all your help over the years!! More

by WICKEDZOOT
Recommend Dealer
Yes
Employees Worked With
Shawn
June 22, 2021

Prompt service, friendly staff, keep you informed, and clean waiting area. More

by NICK.LG
Recommend Dealer
Yes
Employees Worked With
Brian
June 22, 2021

Was told we had to pay $400+ out of pocket when our warranty actually covered the repairs needed. Disappointed. More

by JULESAGUILAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spoke with a manager but didn't catch his name
June 22, 2021

was not accommodated for anything. I spoke with multiple people that each had something different to tell me. I was told by one gentleman that i wouldnt have to pay for a specific service then ended up char More

by marissa
Recommend Dealer
No
Employees Worked With
Michael Webb
June 22, 2021

Daniel was excellent, couldn’t ask for better service, thank you More

by KEVIN-GRIFFITHS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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