Kia of North Austin - Austin - Service Center

Was told we had to pay $400+ out of pocket when our warranty actually covered the repairs needed. Disappointed. warranty actually covered the repairs needed. Disappointed. More

was not accommodated for anything. I spoke with multiple people that each had something different to tell me. I was told by one gentleman that i wouldnt have to pay for a specific service then ended up char people that each had something different to tell me. I was told by one gentleman that i wouldnt have to pay for a specific service then ended up charging almost $200 for that because i couldnt remember the name of the 6th person i had spoken with who mentioned they'd do it for free. They also were not updating me on the status of a part i ordered. I was also told they could get the part in two days then I ended up waiting almost two weeks! Unexeptable service. will not be returning to any of the kia dealerships if this is how they handle things. I was told they have been behind from being "bought out" and have received many unhappy guests, yet they did nothing to accommodate me or my needs. Treat people like humans and not dollar signs. Thanks. More

Daniel was excellent, couldn’t ask for better service, thank you thank you More

Close, Clear, Courteous, Clean, Coffee, Enthusiastic, Expressive, Informative, Keeper, Quick, Responsive, Upfront and Washed! Expressive, Informative, Keeper, Quick, Responsive, Upfront and Washed! More

We always have the best experience when we get our oil changes. We don’t have to worry about them being dishonest or making us pay for something we don’t need. We are still waiting to hear back about havi changes. We don’t have to worry about them being dishonest or making us pay for something we don’t need. We are still waiting to hear back about having our radio in the car fixed More

Great service, great people, great results at a reasonable price. Couldn’t be happier. reasonable price. Couldn’t be happier. More

Very helpful, and had my car in and out fairly quick. More

Always good with the service area. A bit of a wait depending on how busy it is but that's expected. depending on how busy it is but that's expected. More

Like cheers, they always know my name. Going to the dealership is like visiting home. Lots of people I look forward to seeing. My car and I always treated right. 10/10. dealership is like visiting home. Lots of people I look forward to seeing. My car and I always treated right. 10/10. More

I was beyond impressed with their service and the building. building. More