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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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August 18, 2021

Always a pleasure going to North Kia.The staff are Amazing and very friendly.They took me right in and had me right out fast. More

by rbrtmllr8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thank you! We appreciate your review of our friendly staff and look forward to working with you again in the future!

August 17, 2021

They go above and beyond for a Dealership. They not only have friendly staff but a clean show room and waiting area too. They work double hard to get your vehicle done on time and they try to save you money More

by Treasures58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thank you so much! We love knowing our team is able to consistently deliver a great experience for you.

July 28, 2021

The motor of my Kia Soul needed to be replaced and the service dept. handled that for me painlessly and expeditiously at no out of pocket cost to me. Great service!!! More

by kal eldaher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
July 19, 2021

Great service from a great dealership! The service guys Manny Bernal, Brian Hall and Daniel Epstein always take great care of me and my car! More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Jul 21, 2021 -

Kia of North Austin responded

Hello, Thank you for continuing to choose our Kia of North Austin team! It's always wonderful to see kind words from return customers. We look forward to helping you again in the future.

June 29, 2021

I'm very pleased with the service, and you all are done at a timely matter. Thank you all. More

by SARAMENDEZ1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Camberlin
Jun 30, 2021 -

Kia of North Austin responded

Hi Sara, It was our pleasure to help! Thank you very much for your time and business. We look forward to seeing you again in the future at Kia of North Austin.

June 25, 2021

I had a great experience the customer service is awesome More

by B52JET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Wonderful and accommodating. I always feel comfortable when I wait on my vehicle. More

by MARCIABAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Service personnel always pleasant and helpful. Pricing a little higher than other places for same service but convenience of service for other issues keeps me there at this time. More

by PATRICIAOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
June 24, 2021

Very disappointed with $$ charged for 60k mileage when I was told did most of it and then wouldn't honor a oil change discount, my total for my visit was $680+ Just very disappointed! More

by ERINMO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane or Shawn, Eugene Penberg
June 24, 2021

The dealership is always professional and friendly. They always take care of my needs in a timely manner. More

by JUDYATINKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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