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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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June 04, 2024

Went for a recall. They were prompt, courteous and so polite. Went above and beyond. More

by Melhthom
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 04, 2024 -

Kia of North Austin responded

Thank you so much for your kind words! We're delighted to hear that your recall visit went smoothly. At Kia of North Austin, we strive to provide prompt, courteous, and exceptional service to all our customers. Your satisfaction is our top priority, and it’s wonderful to know our team went above and beyond for you. If you need any further assistance, please don't hesitate to reach out. Safe travels!

May 29, 2024

Great performance on getting my vehicle in at my appointment, addressing all of the issues and maintenance needed on the vehicle Many of the maintenance employees went above and beyond to succe More

by jkirfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance department
May 29, 2024 -

Kia of North Austin responded

We're delighted to hear our team at Kia of North Austin provided exceptional service and addressed all your vehicle's needs. Thank you for the great feedback!

May 27, 2024

I was able to get an appointment for an oil change quite quickly. Since I was near 100,000 miles, there was some other work that needed to be done. This was taken care of quickly and efficiently. Hospitalit More

by kalolastockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watts
May 28, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear our team at Kia of North Austin provided quick and efficient service. We appreciate the kind words about our hospitality too!

May 16, 2024

I was greeted immediately and kept up to date with the progress of my service. More

by Wetach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 17, 2024 -

Kia of North Austin responded

We're thrilled to hear that you had a positive experience with us at Kia of North Austin! Providing excellent service and keeping our customers informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

May 14, 2024

I have worked with Daniel Epstein since I purchased my KIA. He is thorough, considerate and knowledgeable. Glad you guys have him around. More

by hurtadorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
May 15, 2024 -

Kia of North Austin responded

We're so glad to know that Daniel has been able to assist you with your KIA needs at Kia of North Austin. Thank you for the kind words and we look forward to serving you in the future!

May 14, 2024

Great service! Very helpful and answered all of the questions that I had. Were incredibly helpful. More

by Axworthylevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kia of North Austin responded

Thank you for your feedback, Levi! We're thrilled to hear about your positive experience at Kia of North Austin. Our team works hard to provide great service and to ensure all your questions are answered. We're here to assist you every step of the way. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future at Kia of North Austin!

May 11, 2024

I got a screw in my tire and brought in for repair. They got me right in and put on a new tire. I was pleasantly surprised when I got my vehicle back they had washed and vacuumed it! More

by Blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience at Kia of North Austin! It's our pleasure to go the extra mile for our customers. We hope your vehicle is running smoothly now, and we look forward to serving you again in the future!

May 11, 2024

Prompt courteous and full prior disclosure of all work … a good experience and delivered a clean washed car More

by sjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun chammberlin
May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with us at Kia of North Austin! It's our priority to provide prompt and courteous service. Thank you for the review, we appreciate it!

May 07, 2024

Kia of North Austin is convenient and completed the work on my car in a timely manner. The employees were attentive and friendly. More

by Bkaatzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 08, 2024 -

Kia of North Austin responded

We're glad to know that you found our service at Kia of North Austin timely and convenient! Our team always aims to provide friendly, attentive care. Thank you for the review!

May 02, 2024

"I had a very pleasant experience during my service appointment. When I arrived, my service advisor greeted me and collected the necessary information about my vehicle. He informed me that the service More

by blharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey
May 02, 2024 -

Kia of North Austin responded

Thank you for the review! We're glad to know your service appointment at Kia of North Austin was a pleasant one and that we were able to get you back on the road quickly. See you next time!

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