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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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August 31, 2021

I’m very well pleased, Excellent friendly service. Very professional and helpful staff. Always a pleasure visiting your dealership and having my wife’s car serviced. More

by txric44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein
Aug 31, 2021 -

Kia of North Austin responded

Thank you so much for the positive feedback. Our team at Kia of North Austin works hard to make sure each customer has a five-star experience at each visit. We look forward to serving you and your wife well into the future!

August 31, 2021

I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared More

by Elaina munzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who takes your payment, friendly charming helpful I don’t know her name., Derek Martinez, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
Sep 03, 2021 -

Kia of North Austin responded

Hello Elaina, Thanks so much for taking the time to recognize our team at Kia of North Austin and their hard work. Each team member strives to provide an extraordinary service for every customer, every time. Thanks again for choosing us and we look forward to seeing you at your next scheduled service visit!

August 30, 2021

Service agent was very friendly and helpful. Work was completed ahead of estimated time. Quality of work was good. Location was clean and comfortable to wait. More

by yodaks68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thank you for the positive review! We are happy to hear our service team delivered, and look forward to serving you in the future!

August 30, 2021

Always excellent service when I come in they make sure that everything I need is complete in good timing thank you for your hard work More

by latricerobinson2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Latrice, thank you so much for the amazing feedback!

August 27, 2021

Always helpful and pleasant. Have been coming here for years and have always had a great experience. Great staff and have a lyft service so I never have to wait around. More

by JOHNS_CKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thank you for the great review! We are happy to hear that our team always provides great service for you. We appreciate your business!

August 27, 2021

Keep me informed about my vehicle while waiting. Had to order a part for my vehicle,should be in next wk. Very friendly and clean. More

by Melisabartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thanks Melisa! We are happy our team kept you informed throughout the process and that you're on your way to getting your vehicle repaired!

August 27, 2021

It was super convenient scheduling an appointment thru their web site. The repairs were done on everything we agreed on. Every thing went as planned. More

by RSJIMENEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Aug 31, 2021 -

Kia of North Austin responded

Thanks for the wonderful feedback! We love hearing that our service scheduling is simple and that you were able to get in and out in no time.

August 26, 2021

Brain has taken care of me each time I come in. He offers the best service at any Kia here in Austin. Will be back. More

by Michael Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Aug 31, 2021 -

Kia of North Austin responded

Michael, we really appreciate you taking the time to share your positive experience with Brian. He is definitely an asset to our team and we will be sure to share this great review with him.

August 26, 2021

Greeted when i arrived. Everyone was courteous with smiles. Was told where I could while while my car was being serviced. Offered refreshments and car wash. More

by ABOUTTOBE41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thanks for the 5 stars! We strive for complete customer satisfaction and are happy our team was able to deliver that for you!

August 26, 2021

Took the car to repair the air condition and they told me that it wasn’t anything wrong with the AC a day later it’s not cooling at all again and I have to drive an hour to the service center again in the n More

by Giovanni
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
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