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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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September 02, 2021

Excellent fast service and very best customer service. Would most definitely bring my vehicle back here for any further needed service and or repairs. Thanks More

by bmiller5754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun, Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello Thanks for the kind words and five stars! Eugene, Shaun and our entire team at Kia of North Austin aim to provide extraordinary service to our customers. Thanks for choosing Kia of North Austin for your automotive needs and we look forward to seeing you again soon.

September 02, 2021

This dealership always provides an excellent level of service. They put the customer needs first. The best service I've ever been provided by a dealership. More

by Eyackm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello, , Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks for choosing Kia of North Austin and we look forward to seeing you again soon.

September 02, 2021

The facility is clean. The service dept is friendly and helpful. However, sometimes I feel they try to sell you stuff you don't need. More

by bradleydistrict1
Recommend Dealer
Yes
Employees Worked With
Bryan, Eugene Penberg
Sep 02, 2021 -

Kia of North Austin responded

Hello, thank you for the kind words and recommendation. Our team at Kia of North Austin is proud to provide each customer with an extraordinary experience at each visit. Thanks for choosing us for your automotive needs.

Sep 02, 2021 -

Kia of North Austin responded

Hi Bradley, Thanks for the kind words and five stars. Eugene and the entire team at Kia of North Austin are proud to serve our customers.

September 02, 2021

Thank you for the attentiveness and customer service you all provide. I chose Kia of North Austin over any other dealership/service center because I feel welcomed each and every time and the service is alwa More

by cabrown1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (Service), Eugene Penberg, Wills Philyaw
Sep 03, 2021 -

Kia of North Austin responded

Hello, thank you so much for taking the time to leave us a recommendation & for the kind words. Wills, Eguene, and Brian are an integral part of our team at Kia of North Austin and we are grateful for the opportunity to serve customers just like you. Thanks for choosing us, and we look forward to serving you now and well into the future.

September 01, 2021

Very satisfied with Kia of North Austin service . Friendly and efficient with what they do. I will recommend to my family and friends 100%. Try it!!! More

by rvletty51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Sep 02, 2021 -

Kia of North Austin responded

Hello, thanks for the five stars and the recommendation. Arturo and our entire team at Kia of North Austin strive to provide every customer with an extraordinary visit, every time. We look forward to serving you now and well into the future.

August 31, 2021

It is very clean and the service staff are very nice and the don't try to upsell you! I don't go to Toyota for servicing any more as they have made some bad recommendations for my car (like flushing the tra More

by phaseblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Sep 03, 2021 -

Kia of North Austin responded

Hello, Thanks for your positive feedback. Our entire team including Daniel and Eugene value this recommendation. Hope to see you again soon at Kia of North Austin!

August 31, 2021

Kia of North Austin is always professional and helpful! Better than any dealership in the area. I travel out of my way to go here if possible. More

by and32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Sep 02, 2021 -

Kia of North Austin responded

Hi, thank you so much for the five-star recommendation. We value your feedback at Kia of North Austin and look forward to seeing you again!

August 31, 2021

I’m very well pleased, Excellent friendly service. Very professional and helpful staff. Always a pleasure visiting your dealership and having my wife’s car serviced. More

by txric44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein
Aug 31, 2021 -

Kia of North Austin responded

Thank you so much for the positive feedback. Our team at Kia of North Austin works hard to make sure each customer has a five-star experience at each visit. We look forward to serving you and your wife well into the future!

August 31, 2021

I always bring my car to the dealership, because I can depend on good service and good parts. Plus everyone is very helpful and explains everything to me. I know it’s sometimes a little expensive compared More

by Elaina munzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who takes your payment, friendly charming helpful I don’t know her name., Derek Martinez, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
Sep 03, 2021 -

Kia of North Austin responded

Hello Elaina, Thanks so much for taking the time to recognize our team at Kia of North Austin and their hard work. Each team member strives to provide an extraordinary service for every customer, every time. Thanks again for choosing us and we look forward to seeing you at your next scheduled service visit!

August 30, 2021

Service agent was very friendly and helpful. Work was completed ahead of estimated time. Quality of work was good. Location was clean and comfortable to wait. More

by yodaks68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 31, 2021 -

Kia of North Austin responded

Thank you for the positive review! We are happy to hear our service team delivered, and look forward to serving you in the future!

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