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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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September 13, 2021

Excellent service, very professional and courteous. Lke the ride service provided for customers needing it. More

by AMAGADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Keep domingo The dame Great work Kinder anda profesional Iwill be The Nextel time. Thanks More

by Manuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Were unable to troubleshoot my inability to connect to Apple CarPlay. They talked me out of an oil change. Did fix my trunk button. More

by AUSTINREDKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Wills Philyaw
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 11, 2021

I went here because I have a Kia. Made an appt online. I went here because I have a Kia. Made an appt online. The oil change was a bit pricey. It took probably about 15 minutes for anyone to even tal More

by HolyMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name.
Sep 20, 2021 -

Kia of North Austin responded

Hello, Our. team at Kia of North Austin strives to provide an extraordinary experience for every customer, every time. It sounds like we missed the mark on your last visit. I'd love to speak with you at your convenience to learn more, figure out how our team can prevent this from happening again, and earn your business back. Thank you. John Sheeks, Fixed Operations Manager - johnsheeks@Lithia.com

September 10, 2021

Service rep was very helpful. Oil change finished quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. More

by B. Sweat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 10, 2021

The best dealership for customer service. Very friendly and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. More

by WENDYG1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 10, 2021

They always try to give their customers good service. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. More

by Jaeboohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva and Shawn, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 10, 2021

Everyone was great 👍🏿 And the service was fast but done great ! I will be back again for my oil change and for them to fix my brakes pads More

by rachelrcastro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 09, 2021

Ben Klein and his team are amazing! Always super efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! More

by nancy.hurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Klein, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! Thank you for your continued patronage, Nancy. We hope to see you again soon!

September 09, 2021

The staff is always helpful and courteous. My only concern is a lack of progress reports if I am waiting at the dealership. If my vehicle is being moved out of sight or out for more than a few minute More

by GGOURAUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

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