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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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September 15, 2021

Best service ever they took me on time and was very friendly . I couldn’t ask for better service More

by almondeyes53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

Sep 21, 2021 -

almondeyes53 responded

You are so welcome

September 14, 2021

The new dealership owner has implemented some changes which leave a lot to be desired. Calling a national number to get redirected to my local dealer is frustrating and a waste of my time! More

by Austinite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Manny. He was helpful and considerate of my needs.
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 14, 2021

Excellent customer service...I will recommend Kia to everyone...The waiting room is so nice and you can watch through the window to see the service people servicing your vehicle. More

by DK0223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel made the service joyable, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Excellent service, very professional and courteous. Lke the ride service provided for customers needing it. More

by AMAGADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Keep domingo The dame Great work Kinder anda profesional Iwill be The Nextel time. Thanks More

by Manuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Were unable to troubleshoot my inability to connect to Apple CarPlay. They talked me out of an oil change. Did fix my trunk button. More

by AUSTINREDKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Wills Philyaw
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 11, 2021

I went here because I have a Kia. Made an appt online. I went here because I have a Kia. Made an appt online. The oil change was a bit pricey. It took probably about 15 minutes for anyone to even tal More

by HolyMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name.
Sep 20, 2021 -

Kia of North Austin responded

Hello, Our. team at Kia of North Austin strives to provide an extraordinary experience for every customer, every time. It sounds like we missed the mark on your last visit. I'd love to speak with you at your convenience to learn more, figure out how our team can prevent this from happening again, and earn your business back. Thank you. John Sheeks, Fixed Operations Manager - johnsheeks@Lithia.com

September 10, 2021

They always try to give their customers good service. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. More

by Jaeboohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva and Shawn, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 10, 2021

Everyone was great 👍🏿 And the service was fast but done great ! I will be back again for my oil change and for them to fix my brakes pads More

by rachelrcastro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 10, 2021

The best dealership for customer service. Very friendly and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. More

by WENDYG1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

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