Back

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

Sort by
September 21, 2021

I’m a repeat customer and the prices were raised for all services conducted at this facility. This is a warning to all customers coming here. Prepare yourself when paying for your car service. They are extr More

by Cell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal has been an excellent contact in this area , Eugene Penberg
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

Nov 11, 2021 -

Cell responded

I’ll be back as long as Manny Bernal is there.

September 21, 2021

Great customer service! Great work on my car. Everything was explained so I could understand. Will definitely bring my car back More

by Enirak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

September 20, 2021

Very warm place with very friendly people and amazing customer service and a good place to recommend for anyone you know More

by Soul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 22, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin strives to provide extraordinary service to every customer, every time. Thanks again for choosing us and we look forward to seeing you soon!

September 20, 2021

Very courteous and promp on my visit to get oil changed!! Will be back soon More

by S Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Martinez, Eugene Penberg, Wills Philyaw, Jamie Griles, Michael Webb, Ivan Rodriguez, Tamara Petermann
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 19, 2021

Brian was very helpful, friendly and thorough. The customer waiting area was clean and well stocked. More

by Lisa L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 17, 2021

Southwest Kia of Austin is a top notch dealership. They have friendly and experienced employees and their service is fantastic . That is one of the reasons I am driving my second Kia. More

by DORISABROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 16, 2021

Great service. Friendly. Quick and responsive and kept me up to date throughout the day More

by J_scelzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 15, 2021

Salvador was awesome. Respectful, efficient and caring. I highly recommend this dealer over any others I’ve been to. More

by scottsinaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 15, 2021

I woke up and my battery wouldn't start. When I made it to the dealership , I told them I didn't have an appointment and the service member was understanding and he got my car in. I was able to make it to More

by April
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 15, 2021

They quickly diagnosed the problem when I dropped in without an appointment, ordered the part and installed in about an hour the next morning. The also washed and vacuumed my car before returning it. More

by CHARLES.MITCHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

...
65
...