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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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September 30, 2021

Did not do unnecessary work just to get more money. Look and advised “that can wait till next time” More

by fritzmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Sep 30, 2021 -

fritzmike responded

Was wonderful and helpful. Was faster this time than in times past.

September 29, 2021

They were very helpful and quick to get my service appointment in and complete. Very clean dealership and friendly staff More

by EMILYWAGENER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn M
Report | Print
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 28, 2021

Clean facility, friendly, courteous staff, comfortable Clean facility, friendly, courteous staff, comfortable waiting lounge with amenities are ideal! Great location; knowledgeable staff, too! More

by bigtopper3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

The staff in the service department are exceptional in their customer service. They were very helpful and explained everything. I highly recommend them! More

by smokiesgirl55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

Friendly and communicative staff! Appreciate the car wash and vacuum. Prompt Service. Thank you! Good job More

by eliseg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

I walked in and was able to get my car serviced and fixed the same day. More

by Juan tupary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlang , Eugene Penberg, Ben Klein
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

Everything was very good. People were very friendly and helpful. Also very respectful no complaints. More

by rlucas1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 27, 2021

Good communication, fast service, clean waiting area, very friendly. TV would be nice if it were not on terrible sit coms on a Saturday morning More

by cgee30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian hall
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September 27, 2021

Fast, efficient, friendly staff. Easy to talk to about any concerns. Attentive and willing to help More

by Vamcclinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
September 25, 2021

My experience is always excellent. Everyone is always courteous and super friendly. The wait limit is about right. More

by mrrserna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M. Bernal, Eugene Penberg
Report | Print
Sep 27, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin is happy to hear about your last visit. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!

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