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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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October 01, 2021

Stellar service, always! Huge shoutout to Brian who never fails to provide quality care from the moment I walk in to the time I leave. Timely, professional, and attentive. The atmosphere at this dealership i More

by MADDY.VILA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Deja
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Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 30, 2021

Did not do unnecessary work just to get more money. Look and advised “that can wait till next time” More

by fritzmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Sep 30, 2021 -

fritzmike responded

Was wonderful and helpful. Was faster this time than in times past.

September 30, 2021

It has been a pleasure working with Arturo and everyone at Kia of North Austin on recent maintenance of our 2014 Kia Cadenza! More

by MATTSBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
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Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 30, 2021

Efficient, professional, kind, detailed, excellence. Daniel Epstein in service had awesome customer service and was very focus More

by Yolanda Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein in Service
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Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 29, 2021

They were very helpful and quick to get my service appointment in and complete. Very clean dealership and friendly staff More

by EMILYWAGENER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn M
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Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 28, 2021

Clean facility, friendly, courteous staff, comfortable Clean facility, friendly, courteous staff, comfortable waiting lounge with amenities are ideal! Great location; knowledgeable staff, too! More

by bigtopper3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

The staff in the service department are exceptional in their customer service. They were very helpful and explained everything. I highly recommend them! More

by smokiesgirl55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

Friendly and communicative staff! Appreciate the car wash and vacuum. Prompt Service. Thank you! Good job More

by eliseg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

I walked in and was able to get my car serviced and fixed the same day. More

by Juan tupary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlang , Eugene Penberg, Ben Klein
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Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

September 28, 2021

Everything was very good. People were very friendly and helpful. Also very respectful no complaints. More

by rlucas1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

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