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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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October 07, 2021

Excellent customer service very clean waiting area and fast service, My suv was wash and very clean. More

by DURANT68
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 07, 2021

Bought my Kia from this dealership 10 years ago for a good price. They have kept it running well with minimal cost and repairs. Great repair shop looking out for me, their customer. More

by JOHNINGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Servkce has been excellent Staff are very knowledgeable Servkce has been excellent Staff are very knowledgeable and happy. I moved to this. Dealership after retiring feom Houston. More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

Great and quick service! Super nice and helpful staff and techs! Nice amenities while you wait! More

by integralfutures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 06, 2021

I've gone to KIA dealerships for more than a decade. My one visit to your service department was so great and way better than any other. The people were extremely nice and helpful. Service was professional More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny and the lady at customer service desk. , Eugene Penberg
Oct 06, 2021 -

Angel responded

Good

October 05, 2021

My husband and I love this Kia dealership. Everyone in the service department is friendly and helpful. Our Soul is always well taken care of and with a minimum amount of wait time. More

by kasnyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service department
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

October 05, 2021

Knowledge of what he was doing easy to understand and was very quick to help greet me well ...was please with the job More

by Mertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Oct 26, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin are thrilled to hear them! Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 05, 2021

Staff was courteous, friendly, and prompt. All of my car's problems were resolved satisfactorily. More

by deposedtristan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

October 05, 2021

Scheduled an appointment to have my brakes done. Sat an hour for them to then tell me that they didn’t have the brake pads. I love 45 minutes from the dealership and I scheduled the appointment a week ago More

by KGLASPER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
Oct 26, 2021 -

Kia of North Austin responded

Hello, I regret to hear that your last visit was less than satisfactory. We strive to provide extraordinary experiences at every visit. Please contact me at benklein@lithia.com so that I can learn more and keep this from happening in the future. Thank you. Ben Klein - General Manager

October 05, 2021

Glad to be part of the Kia family. The guy's over at Kia of North Austin truly care about each of their customers. More

by nealmccloskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein, Jamie Griles
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

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