Kia of North Austin - Austin - Service Center

Staff was courteous, friendly, and prompt. All of my car's problems were resolved satisfactorily. car's problems were resolved satisfactorily. More

Scheduled an appointment to have my brakes done. Sat an hour for them to then tell me that they didn’t have the brake pads. I love 45 minutes from the dealership and I scheduled the appointment a week ago hour for them to then tell me that they didn’t have the brake pads. I love 45 minutes from the dealership and I scheduled the appointment a week ago. More

Glad to be part of the Kia family. The guy's over at Kia of North Austin truly care about each of their customers. of North Austin truly care about each of their customers. More

Thank you Kia of North Austin and team for taking care of my Kia soul. my Kia soul. More

The customer service is great and they take great care of me and my car when going for maintenance. me and my car when going for maintenance. More

I cannot say it enough how great Manny is when it comes to taking care of me and my vehicle. He comes by and updates me on each step that is happening and provides me with options. Great Customer Service! to taking care of me and my vehicle. He comes by and updates me on each step that is happening and provides me with options. Great Customer Service! More

They get the work done. One issue I have is they quote me an estimated time to complete as 45 min to an hour but it always takes at least 3 hours. Also, They are always trying to get me to add more servi me an estimated time to complete as 45 min to an hour but it always takes at least 3 hours. Also, They are always trying to get me to add more services that I don’t need. More

They are always are polite and give excellent customer service. They always know me by name. service. They always know me by name. More

Great service never had such great service. They provided everything and they service advisor was amazing everything and they service advisor was amazing More

Fairly quick service associate assignment , did provide update while waiting, had to return car to wash bay-- was not done well first time update while waiting, had to return car to wash bay-- was not done well first time More