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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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July 19, 2024

Friendly experience. It was nice to have them pick up Uber cost and the video assessment by the tech was much nicer than a normal service engagement where the mgr tries More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Jul 22, 2024 -

Kia of North Austin responded

Thank you for sharing your positive experience with Kia of North Austin! We're glad to hear that the Uber pickup and video assessment made your service visit more convenient. We appreciate your feedback!

July 12, 2024

Very friendly and helpful staff. Quickly answered all my questions and my car was cleaned and ready to go More

by shaunaobrien22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 15, 2024 -

Kia of North Austin responded

Shauna, we're delighted to hear that our team at Kia of North Austin provided friendly and efficient service. Enjoy your clean car!

June 23, 2024

Service was quick and I they arranged an Uber for me to go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate tri More

by fishy04swipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fix
Jun 24, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear that our team at Kia of North Austin provided quick service and convenient transportation. We appreciate your feedback and look forward to serving you again!

June 22, 2024

Always very helpful. The service gentleman I used was awesome. His name is Kevin. Thank you for taking care of my issues. More

by bartone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Kevin in service
Jun 24, 2024 -

Kia of North Austin responded

We're delighted to hear that Kevin provided you with excellent service at Kia of North Austin. Thank you for sharing your positive experience!

June 18, 2024

Appointment was quickly scheduled. Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back More

by carjoe.1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 18, 2024 -

Kia of North Austin responded

Thank you for your five-star review of Kia of North Austin! We're delighted to hear that Daniel and the team provided such courteous and thorough service. We look forward to serving you again in the future. Safe travels!

June 14, 2024

Advisor was friendly and courteous. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. More

by Jbmayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service advisor. Payment desk.
Jun 17, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with such a positive experience. Thank you for sharing your feedback!

June 13, 2024

Service department is top notch. Friendly and professional. All of my service work is done here More

by dannyhurley56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga/Service Department
Jun 14, 2024 -

Kia of North Austin responded

Thank you for your feedback! We're glad to hear that you find our service department at Kia of North Austin to be top-notch. Our team strives to be friendly and professional, and we're honored that you choose us for all your service needs. We look forward to continuing to serve you!

June 12, 2024

Kia of North Austin is the best in Austin, I have friends that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced f More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Deja, Christina & Ramona. Hanna, Wills Philyaw
Jun 12, 2024 -

Kia of North Austin responded

We're delighted to hear about your fantastic experience with Wills and the entire team at Kia of North Austin! Enjoy your new 2024 Forte, and thank you for being part of our family for all these years!

June 06, 2024

Ever since I’ve been a customer the service always been a 10/10 . I always recommend this location because we’ve always been treated with respect and care. More

by yasminhdz2799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Underwood, Eric Beckenbach, Jeremy Grim
Jun 06, 2024 -

Kia of North Austin responded

We're delighted to hear that you've consistently had a great experience with us at Kia of North Austin. Thank you for recommending our location and sharing your positive feedback!

June 05, 2024

Great service within a timely manner. The car wash was greatly appreciated. I would recommend the service department to a friend. More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Jun 05, 2024 -

Kia of North Austin responded

Iris, thanks for the positive feedback! We're glad to hear you appreciated our timely service and car wash at Kia of North Austin. Looking forward to serving your friends too!

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