Kia of North Austin - Austin - Service Center

Great service. In and out quickly. Explained what was needed. Felt like I could trust them. In and out quickly. Explained what was needed. Felt like I could trust them. More

From start to finish everything was as I wanted after spending thousands of dollars on a vehicle and warranty. I am pleased. spending thousands of dollars on a vehicle and warranty. I am pleased. More

Zero stars! Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in whic Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in which they had the vehicle for almost a week, the issues still are not fixed. The "customer service" reps are rude and difficult while having no interest in serving the customer. More

The service personnel are always professional and polite. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. More

The? Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that w Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that would cost me quite a little bit of money to repair but I guess it's better that is repaired than breaking down on the road. This is. The sixth year i've had this car in the spent unremarkable in repairs till now. More

Absolutely top tier customer service with all of my appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be do appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be done NOW vs something that can be scheduled out a little farther. Love being able to approve or decline the services via the portal. Service writers are always phenomenal to work with. Genuinely friendly folks who seem to truly enjoy being part of the KIA team. Love my KIA, but the previous two dealerships were just so-so to work with. Working with the North Austin KIA folks has been so delightful that I am far more likely to purchase another KIA someday!! More

I took my car in for a service recall. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. More

Friendly experience. It was nice to have them pick up Uber cost and the video assessment by the tech was much nicer than a normal service engagement where the mgr tries It was nice to have them pick up Uber cost and the video assessment by the tech was much nicer than a normal service engagement where the mgr tries to describe what the service tech found. More

Very friendly and helpful staff. Quickly answered all my questions and my car was cleaned and ready to go Quickly answered all my questions and my car was cleaned and ready to go More

Service was quick and I they arranged an Uber for me to go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate tri go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate trip. More