Kia of North Austin - Austin - Service Center

Hi, all the folks we met were very helpful. First went to Kia of South Austin, they were cold and didn’t give us the time of day. Snacks, chargers, and the Lyft rides were nice. We noticed some employees wor Kia of South Austin, they were cold and didn’t give us the time of day. Snacks, chargers, and the Lyft rides were nice. We noticed some employees working through their lunch breaks. Please ensure your employees get a lunch break and don’t feel like they have to work through lunch! That would be much appreciated. Want to be sure they’re taken care of like we were. More

Great service, the representative was very helpful and knew I didn’t have much time and tried his best to get me out there as soon as possible. Defense best service I’ve gotten so far. knew I didn’t have much time and tried his best to get me out there as soon as possible. Defense best service I’ve gotten so far. More

Service was excellent and staff are very nice to work with. I waited in the dealership for the service to be completed, and that took longer than expected, but I understand that it happens. with. I waited in the dealership for the service to be completed, and that took longer than expected, but I understand that it happens. More

Great customer service. Everything was great except Great customer service. Everything was great except this terrible survey format that forces me to write so much. Great customer service. Everything was great except this terrible survey format that forces me to write so much. More

Kia of N. Austin is perfect.From browsing fo buying, Kia of N. Austin is perfect. From browsing fo buying, service to parts, they are the best dealership. I called them two days before my hopeful day, Kia of N. Austin is perfect. From browsing fo buying, service to parts, they are the best dealership. I called them two days before my hopeful day, and they got me booked in under a minute. I got an email and a text to confirm my appointment, and a reminder the day of. When I got there, I was guided into the express bay, checked in, and offered a ride to anywhere I needed to go - in under a minute. They told me it would be an hour and fifteen to an hour and a half, so I got myself a seat in front of their TV and had some coffee. Before I could finished my cup, they came and got me. The van was servicing, tires were rotated, and they even washed it! Go here, they take care of you. More

Wonderful service experience and faster than I could have imagined. This wasn’t my first visit & it won’t be my last imagined. This wasn’t my first visit & it won’t be my last More

Was treated like a VIP. Everyone friendly and responsive. Service done in less time than quoted. Pleasant surprise. responsive. Service done in less time than quoted. Pleasant surprise. More

Service department is very helpful and very polite. Specely manny is very helpful and nice person Specely manny is very helpful and nice person More

This dealership is impressive and would love to keep coming here. My car was well taken care of and look forward to the next service ! coming here. My car was well taken care of and look forward to the next service ! More

Daniel is wonderful! My car broke down in south austin and they told me it would be a 15 day was to even run a diagnostic on it. I called Daniel and he gave me a quote of 5 days. I had my car towed from s and they told me it would be a 15 day was to even run a diagnostic on it. I called Daniel and he gave me a quote of 5 days. I had my car towed from south austin to north austin and Daniel called me saying that my engine needed to be replaced. He figured out the rental car situation before he called and assured me that they had already ordered the parts. Thank you Daniel and north austin team. More